GONZO AUDREY WADZANAI (BSc)
PROFESSIONAL SUMMARY
Highly organized, personable, and discreet Business Management graduate with over two years of hands-on experience in administrative support and front-office management. Proven ability to serve as a warm, professional first point of contact while efficiently managing sensitive documentation, schedules, and office logistics. Committed to upholding excellence, integrity, and confidentiality—values that align perfectly with a growing educational institution.
PROFESSIONAL EXPERIENCE
Student Intern | Harare City Council (Aug 2022 – July 2023)Provided extensive administrative, financial, and records management support across two busy departments (Finance and Works).
• Confidentiality & Documentation: Managed the control and fil.ing of sensitive financial documentation (expenditure vouchers and cash clearance summaries) in both manual and electronic systems, demonstrating a high degree of discretion and accuracy.
• Administrative Support: Assisted with updating the departmental asset register and ensuring compliance in records management, highlighting strong attention to detail and organizational skills.
• Logistics & Coordination: Coordinated airtime allocation for essential personnel and provided general administrative support, requiring a proactive and dependable attitude.
Receptionist | Dunamis Foods (June 2024 – Dec 2024)Managed high-volume front-office operations, serving as the professional and welcoming first point of contact.
• Client & Visitor Management: Expertly managed all front desk operations, including receiving incoming calls and attending to clients and visitors promptly and professionally.
• Communication & Scheduling: Handled all incoming/outgoing correspondence, managed appointment scheduling for management, and maintained organized meeting room schedules.
• Office Maintenance: Responsible for ensuring the reception area was consistently neat, tidy, and presentable.
Sales and Administration Assistant | BR Consultants (Feb 2025 -September 2025 )-6 months contract
• Focused on building and maintaining strong client relationships, emphasizing politeness, professionalism, and team spirit.
• Identify potential leads and convert them into sales opportunities.
• Follow up on customer inquiries and sales leads through calls, messages, or emails.
• Maintain accurate records of leads, prospects, and customer interactions.
• Promote and upsell products or services to generate new sales.
• Provide product information and recommendations to customers.
• Meet or exceed daily and monthly sales targets.
• Process sales transactions accurately at the cash register or through digital platforms.
• Handle customer complaints and returns professionally.
EDUCATION
BSc Honours in Business Management and Entrepreneurship | Chinhoyi University of Technology
Graduated 2024 | 2.1 Degree Class
Advanced Level and O level Certificate | St Eric High School
2018 | 3 A-Level Passes| 8 passes including maths science and english
Valid class 4 drivers licence
KEY SKILLS & CORE COMPETENCIES
• Project & Process Management: Proven ability to manage complex administrative workflows, ensuring strict adherence to timelines and internal policy standards (equivalent to ‘Round Management’).
• Compliance & Documentation Integrity: Expert in handling sensitive financial and administrative data with discretion and ensuring meticulous records management.
• Stakeholder Communication: Professional and warm demeanor with strong interpersonal skills, essential for serving as are presentative to candidates and internal managers.
• Administrative & Organizational Skills: Highly proficient in managing diaries, scheduling meetings, file maintenance, mail disbursement, ordering supplies, and logistical coordination.
• Confidentiality & Integrity: Proven reliability in handling sensitive data and maintaining discretion.
• Communication: Excellent verbal and written communication, warm and⁰⁰ welcoming personality, and strong interpersonal skills.
• Computer Literacy: Expert proficiency in Microsoft Office Suite (Word, Excel, Outlook) and skilled in using standard office equipment (copiers, business telephone systems).
LANGUAGES
• English (Fluent) |• Shona (Fluent)
