Audi Iman Salihu

AUDI IMAN SALIHU OBJECTIVE An individual searching for a dynamic environment where I can apply my analytical, creative, and problem-solving skills. I am excited to work with a forward-thinking team, gain real-world experience, and apply my creative thinking to create a big impact. I am also passionate about growth projects, digital marketing, and data-driven decision-making. PERSONAL DATA > SEX: FEMALE > DATE OF BIRTH: MAY 30, 2002 > NATIONALITY: NIGERIAN > RELIGION: ISLAM NO.1 JOS STREET OFF KWARA DRIVE, WAR COLLEGE ESTATE, GWARINPA, ABUJA, NIGERIA. --• COMPETENCE SKILLS > Diplomatic communication > Bookkeeping > Customer relationship building > Outstanding customer service > Administrative procedures > Interpersonal effectiveness > Ethical conduct > Sales strategy development > Leadership skills > Ability to Work under Pressure > Good Communication Skills > Good Interpersonal Relationship > Team Player > Innovative > Problem Solving > Customer relationship management systems > Microsoft office suite proficiency • • • • • • • • • • • • • • • • • • • • WORK EXPERIENCE ECOWAS COMMISSION ADMINISTRATIVE ASSISTANT Streamlined administrative processes for increased efficiency in the workplace. Expedited document filing system with a new, organised method. Took detailed minutes during meetings and assisted in planning meetings. Contributed to team effort by accomplishing related results as needed. Supported accurate record-keeping with proficient data entry skills. Submitted timely reports which provided critical updates on various projects. Handled sensitive information discreetly maintaining high level confidentiality at all times. Supported staff with administrative needs for photocopying and filing. Arranged filing systems for easy use and retrieval by personnel. Wrote professional letters, emails, memos and informative pieces. Examined, scanned and input documents in software system. Sorted and organised different types of information by document type, personnel or location. Transcribed or scanned data to create new files. Took dictation and transcribed words for staff to create records and correspondence. 2019- current Adiza and Sisters Enterprises Manager/Sales Representative Achieved increased customer satisfaction by implementing innovative sales strategies. Developed robust client relationships for improved business growth. Streamlined sales processes to enhance team productivity. Delivered exceptional customer service to maximise client satisfaction. Developed new business opportunities through proactive prospecting and networking. Managed key accounts for enhanced customer retention. Analysed sales data to identify areas for improvement. • • • • Built long-term relationships with customers and generated referrals from existing clients. Maintained contact with customers throughout sales and pre-delivery process. Understood customer needs to craft exceptional sales journeys. Managed client relationships from early stages of sales process through to post-sales KWAKOL MARKETS GROWTH INTERN • Conduct research on industry trends, competitors, and potential customer. • Use tools like excel to track user behavior and marketing performance. • Collaborate with the product team to enhance user experience and retention. • Interact with users through community management, support, and surveys to understand their needs. EDUCATION- PACE-SETTERS ACADEMY, ABUJA > First Leaving School Certificate- NIGERIA-GHANA INTERNATIONAL COLLEGE, ABUJA > WAEC Certificate- BABCOCK UNIVERSITY, OGUN STATE > B.Sc. INTERNATIONAL LAW AND DIPLOMACY • Thesis on Domestic Violence and Child Rights abuse in Lagos State POSITIONS HELD 2024 NYSC PRESIDENT NYSC COMMUNITY DEVELOPMENT SERVICE (E.P.S FRIDAY) 2023 BABCOCK UNIVERSITY SECRETARY (BABCOCK UNIVERSITY STUDENT INDEPENDENT ELECTORAL COMMITTEE) Page 2 - BABCOCK UNIVERSITY PRESIDENT AUDIT COMMITTEE (BABCOCK UNIVERSITY STUDENT ASSOCIATION) - BABCOCK UNIVERSITY COURSE REPRESENTATIVE- BABCOCK UNIVERSITY SENATOR (BABCOCK UNIVERSITY STUDENT ASSOCIATION- BABCOCK UNIVERSITY SECRETARY AUDIT COMMITTEE (BABCOCK UNIVERSITY STUDENT ASSOCIATION) • • • • • CERTIFICATIONS Certificate of Participation at the 2021 Student leadership seminar. Theme I will Go: Becoming the Blocks of Leadership-2021. Certificate of Service while serving in the Babcock University Students Association BUSA Senator 2021/2022 Administration. Certificate of Participation at the 2022 Student leadership seminar. Theme I will Go - 2022. Certificate of Service while serving in the Babcock University Students Association BUSA Senator 2022/2023 Administration. Certificate of Completion for the course Microsoft Office Word and Excel 2016: EC-Council Customer Relationship Management: Project Management - July 2023 REFERENCES Available on Request. Page 3