- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Cebu, Cebu, Philippines
- Experience:
- 10 years
EDUCATIONAL BACKGROUND
College
B.S. Electronics and Communication Engineering
University of San Carlos – TC
Nasipit, Talamban, Cebu City
-
Secondary
University of the Philippines
Lahug, Cebu City
-
Primary
Philippine Christian Gospel School
Pelaez Street, Cebu City
-
WORK EXPERIENCES
VIRTUAL ASSISTANT
-
My main task was to assist customers and team concerns through phone and email. I also handle the
customer bookings and team scheduling.
SOCIAL MEDIA ADMIN
-
Distributed Website Corporation
Work from Home
One of the flagship product lines is rSchoolToday, which is a suite of 9 integrated products that schools can
utilize to greatly streamline publishing and scheduling. Provides. My key responsibility is to provide great
customer service experience by assisting them with their product concerns through calls, email messages, and
live chats.
RELIEF UNIT MANAGER/
ADVANCED TEAM LEAD/
TELEPHONE BANKER
-
Crushvertise LLC
Primary task is to launch Black Hat Ads sent by Media Buyers. I also handle Facebook maintenance and
Facebook page creation.
CUSTOMER SERVICE REP
-
Extreme Maids
JP Morgan Chase NA
Philippine Global Service Center
E-Bloc Tower Jose Ma. Del Mar Ave.
Asiatown IT Park, Lahugn Cebu City
I started in the company as a telephone banker. I assisted clients with their banking needs by taking
in calls. After 6 months, I was given the opportunity to share my best practices to newbies through
peer coaching. Later on, I got the position to assist Unit Manager by being an Advanced Team Lead
and eventually became a Relief Unit Manger. I have 3 years experience in handling a team and work
on each of their individual performances.
CUSTOMER SERVICE
Stream Global Solutions (Intuit)
REPRESENTATIVE
5/F i1 Building, Asiatown IT Park
(PAYROLL ADMIN AUDITOR) Lahug, Cebu City
