Aubrey Merl

WORK EXPERIENCE SYKES PHIL. November 2020 – February 2022 Assisted accountants, bookkeepers, and business owners manage their books and payroll accounts through online chat and email support. Customer and Technical Support SSI PHILS / DYNATA Aubrey Merl Salamena Muntinlupa City, Philippines-- PROFILE August 2000 – November 2020 Collected data from respondents for political and market surveys. Market Researcher – Outbound Call Connect Plus Web Development February 2020 – June 2021 Managed emails and schedules. Organized documents and finances. Coordinating with ITs and potential investors. Proofread blogs. Virtual Assistant (Part-time) Private English Tutor February 2020 – March 2021 ESL Teacher Department of Education (Cobo Integrated School) A professional teacher, a highly skilled sales associate, a customer service representative, and tech support. SKILLS Professional Teacher (Licensed Teacher with TESOL Certificate) July 2017 – January 2020 Taught English and English – Related Subjects (Senior and Junior High) Designated SHS Finance Officer Designated Information and Communication Technology (ICT) Coordinator Senior High School Teacher Convergys Philippines Inc. / Concentix October 2014 – March 2017 Assisted customers in finding the best phone plans and devices. Sales Associate II – Inbound Call Local Government Unit of Caramoran January 2014 – June 2014 Computer skills: MS Word, PowerPoint, Excel, Publisher and Google Calendar, Documents and sheets. Basic Photoshop Clerk EDUCATION HISTORY Catanduanes State University June 2009 – March 2013 Good communication skills in English, both verbal and written Bachelor of Secondary Education Major in English