Aubrey Costales

AUBREY COSTALES • Virtual Assistant • Chat Support • Customer Service Representative CAREER OBJECTIVE EDUCATION An experienced Customer Service Representative, Associate in Computer Technology Seeking a position in an environment that will Colegio De San Gabriel Arcanghel, challenge me further while allowing me to contribute to Bulacan, Philippines (Undergrad) the growth and success of this organization. HIGHLIGHTS Customer Service Expert Customer Focused Empathy Prompt Chat and Email Response Creative Problem Solving Graphic Design Social Media Management Content Copywriting Typing Speed: 70 WPM EXPERIENCE Summit Technology Trading Company Sales Representative Dubai, United Arab Emirates 07/2017 - 12/2017 • Created concepts and designs for social media promotions • Developed sales strategies for existing accounts while identifying new business prospects that are a good fit for Summit tech. Atlas Media Communications Customer Service Representative Dubai, United Arab Emirates 12/2018 - 02/2019 • Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems quickly and efficiently. • Helped drive sales goals and achieve monthly quotas. Atlas Media Communications Operations Assistant Dubai, United Arab Emirates 02/2019 - 08/2020 • Assigned in DXB Airport and collaborated with the newspaper division manager to support the day-day activities and Overhauled operations leading to increased staff productivity. • Trained newly-hired operators in all duties and procedures. Irate Barbers (Remote Work) Virtual Assistant Social Media Assistant Wellington, New Zealand 12/2021 - Present • Improved marketing efforts by designing top-notch visual content for each social media platform that I handle. • Strengthened the brand image by developing fresh and new concepts to attract our target audience. SKILLS Extensive vocabulary and communication skills Empathy and Social Skills Work Ethics and Discipline Fast Response Time Patience and Problem-Solving Ability to Multitask Telegram:- • Email:-Location: San Jose Del Monte Bulacan Philippines • LinkedIn: aubreymaycostales