Atul Thukral

RESUME ATUL THUKRAL CA/44C,HARI NAGAR, NEW DELHI :- 110064. MOBILE NO - ___________________________________________________________________________ CAREER OBJECTIVE: Goal-oriented individual seeking a position as Team Lead with a company in order to apply leadership and management skills to motivate team members and increase productivity. I believe in quality and values its employees by providing them a working environment where they can contribute to their maximum achieving the long-term goals of the organization. PERSONALITY PROFILE: Independent, self-starter and motivated with a fierce desire to excel at whatever I take up. I am committed to my task and do not shirk hard work. Adaptable and with lots of initiative. PROFESSIONAL EXPERIENCE: Total professional experience is 16 Years. Working as a Team Leader in Shri Hari Computers. Handling Day to Day activities of a Team. WORK EXPERIENCE: Working as a Recruiter for Different Industries Manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and onboarding. Creatively source high-caliber candidates by leveraging recruiting software, social media, cold calling and employee referrals. Worked as Team Leader in Shree Hari Computers Since 15th Dec 2015. My profile includes : a) Leading a team to achieve long term goal of the company. b) Recording Day to Day attendance. c) Provide a gud communication level for a team. d) Handling day to day activities. e) Solving Team Member Problems. f) Solving Product problem. g) Achieving Sales Target each day. h) Motivate team members to get gud result. i) Track the attendance performance of each team member. j) Strong team-building skills k) Excellent goal tracking and report writing l) Good knowledge of measurable tasks m) Customer service skills n) Leadership o) Problem-solving orientation p) Quality focus and result orientation q) Being able to stay calm during disputes r) Multitasking s) Teamwork Worked as Graphics Designer and Technical Executive in Plaza Graphics from 10th Jan 2011 to 7th Dec 2015. a) Working on Window 7,Vista & Window XP operation. b) Handling troubleshooting in Window 7,Vista & Window XP operation. c) Solving problem w.r.t. Microsoft updates in Window XP & Window Vista d) Solving 3rd Party application in Window 7,Vista & Window XP. e) Solving virus problem Window 7,Vista & Window XP. f) Solving antivirus problem Window 7,Vista & Window XP. g) Solving hardware problem like not abel to use the any usb devices. h) Solving internet connectivity problem. i) Solving no boot situation in Window 7,Vista & Window XP. Worked as Technical Support Executive in IYOGI TECHNICAL SERVICES from 11th Jan 2010 to 02nd Dec 2010. My profile includes : j) Working on Window 7,Vista & Window XP operation. k) Handling troubleshooting in Window 7,Vista & Window XP operation. l) Solving problem w.r.t. Microsoft updates in Window XP & Window Vista m) Solving 3rd Party application in Window 7,Vista & Window XP. n) Solving virus problem Window 7,Vista & Window XP. o) Solving antivirus problem Window 7,Vista & Window XP. p) Solving hardware problem like not abel to use the any usb devices. q) Solving internet connectivity problem. r) Solving no boot situation in Window 7,Vista & Window XP. Worked as Technical Support Executive in CONVERGYS from 02 Jan 2009 to 06 Dec 2009. My profile includes : s) Working on Window Vista & Window XP operation. t) Handling troubleshooting in Window Vista & Window XP. u) Solving problem w.r.t. Microsoft updates in Window XP & Window Vista v) Solving 3rd Party application in Window XP & Window Vista. Worked as Technical Support Executive in IBM DAKSH from 13th June 2007 to 01 Dec 2008. My profile includes: a) Solved the wired internet & wireless internet problem on daily basis. b) Solved the Bell e-mail problem in Outlook express, Microsoft outlook, Win-mail, Thunderbird & Incredi-mail software. c) Solved the problem of viruses, adware, malware by using Bell antivirus. d) Solved the problem of Dial up internet by following right trouble-shooting steps. Worked as customer care executive in Aegis Bpo Services from 23rd May 2006 to 26th May 2007. My profile includes : a) Handling day to day customer query with objective not only to resolve but also to delight them with highest satisfaction level. b) Update customer with new products introduced with its advantage. c) Prepare daily MIS report d) Taking care of basic technical issue also w.r.t. software & network of dep’t. Worked with E-Serve International Ltd (CITI BANK DIVISION) as MIS-Co-ordinator in navigation department from 2nd August 2004 to 31st January 2005. My profile includes : i)Prepare dep’t MIS includes : ii)Daily Customer care executive performance summary iii) Status of customer pending concerns. iv)Comparison of above MIS. v)Support basic hardware & software problem. vi)Customer Care support. EDUCATIONAL QUALIFICATION: Graduation (Bachelor in E-Commerce) from Guru Gobind Singh Indraprastha University. Done 1-year computer course (CICT) from CMC. Software Known: - Windows XP, Windows VISTA, Windows 7, MS-Office, Dreamweaver, GIF Animator. PERSONAL DETAILS: Father’s Name: Mr R.S. Thukral Date of Birth: - Place of Birth: Delhi Language Known: Hindi, English Sex : Male Marital Status : Married E-Mail : - (ATUL THUKRAL)