ATHUWA MOSES EMUHOWHO
Ofuoma Ughelli, Delta State, Nigeria-, | -
PROFESSIONAL SUMMARY
A trained Customer Support professional and Virtual Assistant with hands-on experience in administrative roles, client communication, and virtual support. Skilled in project coordination, problem-solving, and delivering exceptional customer service. Proven ability to work in fast-paced environments while managing multiple tasks effectively. Seeking a dynamic role where I can leverage my skills to enhance client satisfaction and operational efficiency.
KEY SKILLS
Virtual Assistance & IT Support
Customer Service & Client Relations
Administrative Support & Task Management
Email Management & Calendar Coordination
Data Entry & Documentation
Strong Communication & Interpersonal Skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Social Media Management
Experience with online collaboration tools (Slack, Trello, Google Workspace)
Adaptable & Quick Learner
PROFESSIONAL EXPERIENCE
Customer Support Specialist
Chuks Naledi Nigeria Limited (CNNL)
| November 2019 – December 2024
Managed administrative tasks, including records, attendance, and report generation, improving overall organization efficiency.
Coordinated communication between organization management, workers, and customer to facilitate smooth operations.
Provided support in organizing organization events and meetings, ensuring accurate scheduling and documentation.
Assisted in resolving customer inquiries, demonstrating strong problem-solving and customer service skills.
Administrative Assistance
Aqua-Rapha Investment Nig Ltd, 4th Mile Corner, Delta State | July 2013– December 2016
Assisted in inventory management and warehouse operations, ensuring accurate stock records.
Provided administrative support to staff, enhancing workflow efficiency.
Gained hands-on experience in managing data entry tasks and maintaining detailed records.
EDUCATION
Higher National Diploma, Mechanical Engineering
Auchi Polytechnic Auchi, Edo State | 2008 - 2010
TRAINING & CERTIFICATIONS
Virtual Assistance and IT Support - Digital Witch Academy, 2023