Athena Dionisio

Professional Profile Proficient Admin and Executive Assistant with proven track record in the field of Administrative work. A highly motivated individual who’s driven to perform efficiently with accuracy. Aims for professional and career growth in the world of freelancing. Core Skills Executive Assistant Administrative Assistant Recruitment Assistant Email Management Appointment Setting Process Management Copy Typing Speed 55-60 wpm Career Summary Online Jobs: Sept. 2017 – PresentTokyo Academics Executive Assistant to Academic Director / Admin Assistant Outline Works directly under the supervision of the Academic Director and the Recruiting Manager; handles the processing of the center’s class registration; maintains positive camaraderie with the teachers and the clients of Tokyo’s number 1 learning center. Key Responsibilities: Booking class appointments, meetings and recruitment trainings of the academic director Booking of all classes to teachers’ calendars Updating class appointments (adding/removing students to/from the list of attendees) End to end process of class registration (Class Ledger-teacher’s calendar-slack update) Planning and staffing of classes (plans upcoming term’s classes, staffing and scheduling) Creating of wufoo forms, coordinate with the website team for posting, newsletters Academic Quality – keeps track of the survey forms to check for tutor’s quality issues Assists the recruiting manager with the initial steps on the hiring process (email invites, schedule interviews and trainings, grading assessments) Sends out reminder emails to client for class requirements such as mock tests and diagnostics Supports teachers with special projects such as research, downloading of materials, data entry Creates slides as manuals for processes such as Class Management, Registration flow, Academic Quality, Recruitment Jan 2017 – Dec 2017Upwork (One-time projects under different clients) Data Entry Virtual Assistant Outline Works under multiple clients for a one-time project such as research and data entry Key Responsibilities: Encoding of the daily sales in Amazon Ensures accuracy of the data encoded into the spreadsheet Booking assistant of a ski resort owner Research on places with parks and zoos compiled into a spreadsheet Government Contracts: Sept 2014 – Dec 2015Quezon City Tourism Department Executive Assistant to Administrative Officer / Admin Assistant Outline Broad ranging role of providing executive and administrative assistance, office management and HR services to the local government’s tourism department. Key Responsibilities: Handles budget preparation for the department Prepares daily time records of the staff Prepares payroll during cutoff dates Recruitment – initial process (screening and inviting applicants) Property custodian - Inventory of supplies Travel booking for the administrative officer and other division chiefs Prepares business correspondences Coordinating with other departments and offices Assists visitors during city-wide events Oct 2013 – June 2014Office of the City Councilor Legislative Officer Outline Works hand in hand with the district’s councilor in proposing resolutions and ordinances for the city, initiating projects for the constituents, supports residents with medical and financial aids. Key Responsibilities: Prepares all Legal and Business Correspondences Proper Filing and safekeeping of all communication documents Liaises with other departments and offices for project management Prepares schedule of committee hearings and other necessary meetings Attends committee hearings initiated by other councilors Handles the processing and filing of the Ordinances and Resolutions proposed by the Councilor April 2011 - June 2015Business Owner (Water Refilling Store and Cyber Café) Private Employment: Dec 2010 – Mar 2011Centro Escolar University Department Clerk Outline Broad ranging role providing secretarial and administrative assistance to the Information and Communications Technology Department of a University in Manila. Key Responsibilities: Encoding of memos and other communication letters Filing of all incoming documents from different departments and colleges Receives and makes call from and to other departments Receives reports from other colleges, offices, departments of internet connection and computer problems and issues Coordinates with the IT department for the repair or service of reported computer and internet issues Processes ID application of students and employees Delivers printed IDs to respective colleges and departments Jan 2010 – May 2010Accenture Data Analyst Outline Data analysis on client data which are essential to the processing of their claims from medical providers Key Responsibilities: Collects and manages data, including updates and deletion of such Ensures accuracy of the data collected and encoded Data collected will then be submitted for the next step of the process Data Analysts maintain the accuracy and speed target for each shift Metrics must be met on a daily, weekly, monthly and quarterly basis Oct 2008 – Aug 2009Manulife Business Processing Services Business Process Associate Outline Data processing client data which are essential to the processing of their applications and claims for medical and life insurance. Key Responsibilities: Processes client data more particularly on their financial capacity Processes medical insurance application of clients in Canada Processors maintain the accuracy and speed target for each shift Metrics must be met on a daily, weekly, monthly and quarterly basis Examinations Passed Career Service Professional Examination – 81.44% (November 15, 2009) Education 2005 – 2008 Bachelor of Science in Business Administration Major in Legal Management New Era University 2004 – 2005 Bachelor of Science in Administration Major in Accountancy Polytechnic University of the Philippines References Ms. Sheena Li, RNContact No. - Head Administrator - Operations Tokyo Academics Ms. Cristina N. Paz, MPAContact No. - Administrative Officer II Quezon City Tourism Department Ms. Germila Tabigne, CPA Contact No. - Deputy Executive Director Finance Bureau, House of Representatives