Asueifien Belema

Asueifien Belema

$5/hr
Provides timely support, resolves inquiries, onboarding, and ensures customer satisfaction.
Reply rate:
75.0%
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Abuja, Nigeria
Experience:
3 years
About

I deliver exceptional experiences through prompt and effective issue resolution, onboarding customers, personalized training, support, and seamless channel interactions. With expertise in Zendesk and Hubspot, I provide top-notch support via live chat, email, and social media. My proactive, empathetic, and analytical approach ensures client satisfaction and loyalty.

My achievements include improving First Response Time by 30%, increasing Customer Satisfaction by 25%, and reducing Escalations by 20%. I'm dedicated to understanding your unique needs and providing tailored solutions.

Let's work together to elevate your customer experience and drive long-term success!

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