Assumpta Ezeanoro

ASSUMPTA EZEANORO ABUJA, NIGERIA - -- Executive Virtual Assistant || Administrative Virtual Assistant Professional Summary Highly organized and detail-oriented Executive Virtual Assistant with three years of experience providing comprehensive administrative support. Expert in managing complex schedules, handling confidential correspondence, and optimizing office operations using a variety of digital tools, including Microsoft Office Suite, Google Workspace, Asana, and Trello. Renowned for exceptional communication skills, proactive problem-solving abilities, and a keen aptitude for process improvement, which significantly enhances efficiency and productivity while maintaining the highest levels of confidentiality. Core Skills ● Customer Service Excellence ● CRM Proficiency (Zoom, Loom, Slack, Clickup, Monday.com, Trello, Hubspot, Zendesk, Freshdesk, Google Suites, Asana Etc) ● Troubleshooting & Technical Support ● Effective Multitasking & Time Management ● Advanced Problem Solving ● Email and Calendar Management ● Meeting Scheduling & Document Coordination ● Administrative Support & Flight Booking Work History EU Estrella's INT LTD Executive Virtual Assistant June 2021 - January 2024 ● Email and Calendar Management: Ensured precise and timely communication and scheduling to prevent conflicts. ● Document and Meeting Coordination: Oversaw document preparation, editing, and the facilitation of meetings, including technological setups and minute-taking. ● CRM Management: Maintained integrity and security of information in CRM systems. ● Confidentiality: Consistently maintained a high standard of discretion and confidentiality in all professional interactions. Education Nnamdi Azikiwe University, Awka Bachelor of Science in Economics, August 2021 Training and Certifications ● LinkedIn Learning ● Customer Service: Serving Customers Through Chat and Text ● Digital Witch ● Virtual Assistant Training ● IT Support ● Simplilearn Skillup ● Project Management 101