Somtochukwu Asogwa
400001 Nigeria | - |-WWW: http://linkedin.com/in/asogwa-somto
Summary
Dedicated Administrative Assistant with over five years of experience providing seamless support to executives and teams. Adept at managing
office operations, streamlining processes, and coordinating meetings. Proven ability to handle confidential information with discretion. Proficient in
MS Office Suite and skilled in calendar management, travel coordination, and expense reporting. Detail-oriented and highly organized, ensuring
efficient workflow and timely project completion. Excellent communication and interpersonal skills, fostering positive relationships with colleagues
and clients. Seeking an opportunity to leverage my administrative expertise in a dynamic environment, contributing to increased efficiency and
overall success. Eager to bring my multitasking abilities and proactive approach to support a thriving team.
Skills
Organizational Skills
Time Management
Attention to Detail
Communication Skills
Calendar Management
Data Entry
Data Management
File Management
Customer Service
Email Management
Technology Proficiency
Problem Solving
Confidentiality
Adaptability
Team Collaboration
Research Skills
Digital Archiving
Records Administration
Experience
ADMINISTRATIVE CLERK | 08/2023 - 12/2023
Project Pink Blue - Nigeria
Introduced and implemented an efficient digital filing system, reducing document retrieval time by 30%. Utilized advanced software tools to
categorize and tag files, enhancing organizational efficiency and ensuring easy accessibility for team members.
Revamped internal communication procedures, leading to a 20% reduction in response time to emails and inquiries. Implemented a
centralized communication hub, improving collaboration among departments and facilitating smoother information flow.
Developed and implemented a comprehensive scheduling system, reducing meeting scheduling conflicts by 25%. Utilized scheduling
software and automated reminders to ensure timely and well-coordinated meetings, enhancing overall team productivity.
Maintained a 99.5% accuracy rate in data entry, ensuring reliable and error-free records. Developed and implemented data validation
processes, resulting in more accurate and timely reports for management decision-making.
Implemented a cost-effective inventory management system, leading to a 15% reduction in office supplies expenses. Negotiated favorable
contracts with vendors, ensuring timely replenishment of supplies while optimizing budget utilization.
VIRTUAL ADMINISTRATIVE SUPPORT | 04/2022 - 07/2023
Trinitas Technology - Nigeria
Implemented efficient communication protocols, utilizing virtual tools such as Slack and Microsoft Teams, resulting in a 20% reduction in
response time and ensuring seamless collaboration among remote team members.
Orchestrated and managed multiple virtual projects simultaneously, demonstrating exceptional organizational skills. Delivered projects ahead
of schedule, exceeding client expectations, and receiving commendations for project management prowess.
Conducted thorough data analysis and implemented data cleansing procedures, leading to a 15% improvement in data accuracy which
enhanced decision-making processes but also contributed to a more efficient workflow.
Implemented cost-saving measures by optimizing virtual administrative processes, resulting in a 10% reduction in operational expenses.
Utilized technology to automate routine tasks, allowing for a more focused allocation of resources.
Provided top-notch virtual administrative support, leading to a 25% increase in client satisfaction scores. Successfully resolved client issues
promptly, contributing to a 30% increase in client retention over the course of the year.
ADMINISTRATIVE COORDINATOR | 03/2020 - 11/2021
BudgIT Foundation - Alagomeji-Yaba, Lagos, Nigeria
Led the successful transition from a paper-based to a digital document management system, improving efficiency by 20%. Reduced
document retrieval time by implementing strategic keywords and tags, enhancing overall office productivity.
Initiated and negotiated new contracts with key vendors, resulting in a 15% reduction in office supplies and services costs. Implemented
cost-effective alternatives without compromising quality, demonstrating strong negotiation skills.
Revamped and optimized the executive calendar system, reducing scheduling conflicts by 30%. Implemented time-saving strategies for
meeting coordination, resulting in a 25% increase in overall team productivity.
Developed and implemented an onboarding program that reduced new employee orientation time by 20%. Streamlined paperwork
processes, ensuring a smoother transition for new hires and contributing to a positive employee experience.
Created and maintained detailed monthly reports analyzing office operations, resulting in more informed decision-making by management.
Improved data accuracy and accessibility, supporting strategic planning initiatives.
ADMINISTRATIVE ASSISTANT | 05/2017 - 08/2019
Nerdy Pixels Academy - Nigeria
Implemented streamlined filing systems and digitized records, resulting in a 20% reduction in retrieval time and increased overall office
productivity. Spearheaded the transition to a paperless environment, reducing physical storage needs and contributing to a more eco-friendly
and efficient workspace.
Orchestrated seamless scheduling and coordination for executive meetings, ensuring prompt starts and finishes. Introduced a centralized
calendar system that significantly reduced scheduling conflicts, resulting in a 15% increase in meeting punctuality.
Took charge of office supplies procurement, negotiating favorable contracts with vendors, leading to a 10% reduction in annual office
expenses. Implemented a meticulous tracking system for expenditures, providing detailed monthly reports that facilitated budget forecasting
and resource allocation.
Elevated email management skills, achieving a 25% reduction in response times and ensuring timely communication with internal and
external stakeholders. Implemented an email categorization system, enhancing the prioritization of messages and reducing the risk of
important communications being overlooked.
Improved client satisfaction through prompt and personalized communication, resulting in a 15% increase in positive client feedback. Initiated
a client database update, ensuring accurate and current information, and facilitating targeted communication that strengthened client
relationships.
Education
University Of Nigeria - Enugu, Nigeria | Bachelor of Library and Information Science (BLIS)
Library and Information Science, 2021
Certifications
Customer Service: Problem Solving and Troubleshooting - Linkedin Learning - Oct 2022
Google Ads Search Certification - Google - Jan, 2024
Foundations of Project Management - Coursera - Jan, 2024
Websites
https://coursera.org/verify/HJ85MRK4Z2J9
