ASMAA EL-SALEH
TRANSLATOR, ARABIC VERBATIM REPORTING SERVICE, UNITED NATIONS
An established professional with extensive experience in the fields of translation, interpretation, research in multinational
and multicultural settings seeking an opportunity in a reputed organization where I can utilize my skills and strengths and
further grow professionally and personally.
EXPERIENCE
SKILLS
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Translation & Interpretation
Editing & Proofreading
Proficiency in Microsoft
Office
Strong Communication &
Interpersonal Skills
Customer Service
Call Handling & Support
VERBATIM REPORTER, ARABIC
VERBATIM REPORTING SERVICE,
UNITED NATIONS SECRETARIAT, NEW
YORK
MAR 2017 –
MAIN DUTIES:
ACTUALLY
-
Present
(OFFSITE/WHEN
EMPLOYED
Translate, transcribe, and proofread
CONTRACT)
statements given at UN meetings;
Ensure the accuracy of the statements and
maintain a uniformly high standard of
style.
CONTACT
Dallas, Texas--https://profile.indeed.com/resume
www.linkedin.com/in/asmaa-elsaleh-39120b128
DIRECT AID PROGRAM (DAP) OFFICER
AT THE AUSTRALIAN EMBASSY IN
CAIRO
(DEC 2023 – FEB
2024)
MAIN DUTIES:
Conduct comprehensive due diligence and risk
assessments for projects shortlisted to receive
DAP grants
PERSONAL DETAILS:
TRANSLATOR/INTERPRETER/TRADE
RESEARCH OFFICER AT THE
AUSTRALIAN EMBASSY IN CAIRO
Nationality: Egyptian/American
Marital Status: Married
Children: one
MAIN DUTIES:
-
Prepare written translation of documents,
notes verbales, etc.;
Act as an interpreter for the Ambassador
and other embassy officials and visitors;
Manage official visits and meetings,
including program coordination and
logistical arrangements;
Provide back up for the Political and
Economic Research Officer and the
Personal Assistant to the Ambassador;
Act as key point of contact and provide
support to non-resident accredited
Embassy staff;
Conduct research into trade-related
technical matters, such as food safety
(OCT 2017 –
MAR 2023)
-
standards and the impact of these
standards on international businesses;
write reports on trade-related matters,
summaries of laws and regulations, and
meeting minutes; and follow up on key
issues of interest;
Perform administrative duties, and
provide any other general embassy
support as required.
TRANSLATOR AT ERNST & YOUNG
CAIRO OFFICE
(FEB 2014 –
OCT 2017)
MAIN DUTIES:
-
-
Translate financial statements, tax
declarations, proposals, policy manuals,
feasibility studies, etc. from English to
Arabic and vice versa;
Translate government documents,
contracts and agreements from English to
Arabic and vice versa.
PART-TIME ENGLISH INSTRUCTOR AT
BERLITZ LANGUAGE CENTER
(MARCH 2012MAY 2013)
MAIN DUTIES:
-
Teach English to adults whose first
language is not English;
-
Plan, prepare and deliver lessons to a
range of classes;
-
Prepare activities and exercises, and
provide appropriate feedback on oral and
written work;
-
Teach people from different age groups
and backgrounds, university students,
government employees...etc.
CUSTOMER SERVICE REPRESENTATIVE
AT IBM WORLD TRADE CORPORATION
EGYPT BRANCH
-
(FEB 2011 – FEB
2012)
I used to work at IBM Egypt contact
center as an adviser for Skype
customers. I supported English speaking
customers who had technical issues or
billing inquires. Support was provided via
email and chat.
TIER 2 TECHNICAL ADVISOR AT
(JUL 2010 – DEC
VODAFONE INTERNATIONAL SERVICES
2010)
(VIS) – VODAFONE UK CALL CENTRE–
CAIRO
MAIN DUTIES:
-
Provide technical support to Vodafone
UK customers whose problems could not
be solved by Tier 1 advisers.
-
Support customers facing technical issues
with their iPhones, Blackberries, other
mobile phones brands, USB modems, sure
signal devices...etc
TECHNICAL ADVISOR AT VODAFONE
(SEP 2009 – JUL
INTERNATIONAL SERVICES (VIS) –
2010)
VODAFONE AUSTRALIA CALL CENTRE –
CAIRO
-
I worked first in the Prepaid customer
support department, I used to provide
customers with information about the
different tariffs and plans. I also supported
customers facing minor technical issues.
Because of my performance, they
transferred me to a technical department
supporting customers using Vodafone
USB modems.
TELE-SALES REPRESENTATIVE AT
AMECO TECH CORPORATION
-
(JUL 2008 – JUL
2009)
Sell online advertisements to businesses. I
used to sell online advertisements on
www.Superpages.com.
-
Two months before leaving, I joined the
collection team and I was responsible for
collecting money from the customers
who defaulted on their payments.
EDUCATION
BA IN ENGLISH, FACULTY OF AL-ALSUN, JUNE 2008
AIN SHAMS UNIVERSITY.
PROFESSIONAL TRAINING AND
CERTIFICATION
A three-month internship at the United Nations headquarters (New
York) (JUNE- SEP 2013)
Professional Diploma in United Nations Translation, The American
University in Cairo (School of Continuing Education) (MAR 2014)
CELTA (Cambridge Certificate in English Language Teaching to
Adults) (DEC 2016)
LANGUAGES:
Arabic (mother tongue)
English (excellent written and spoken)
REFERENCES AVAILABLE UPON REQUEST