As an experienced Operations Manager with a proven track record in team leadership, service optimization, and strategic process development, I bring over five years of hands-on experience managing high-performing teams across customer service and political field operations. I’ve led remote and in-person teams of 20+ representatives, developed and implemented training programs, streamlined recruitment and onboarding, and ensured consistent service excellence across diverse sectors. From managing 24/7 operations at Carson Living to leading canvassing strategy at Underdog Strategies, I specialize in building systems that scale and teams that thrive. I’m passionate about driving operational efficiency while delivering impactful customer experiences.