Asionye Stella M

Asionye Stella M

$20/hr
Customer Service Representative | Virtual Assistance | Copywriting | Email Marketing
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Wuse, Abuja, Nigeria
Experience:
4 years
Keside Asionye Project Manager|Online Operations Executive Abuja, Nigeria -- linkedin.com/in/keside-asionye-14b334195 Summary A conscientious graduate of Mass Communication with modest working experience in sales, customer service, content creation, and project management. Well-versed in creative writing, marketing methods and strategies, and administrative operations. Outstanding interpersonal skills with a track record of maintaining positive relationships amongst others attributes. Work Experience Project Manager 2020 - 2021 Raaxo Synergy Limited · Establish relationships with customers and build their interests in the company's offerings. · Drafted financial projections for clients. · Developed other necessary documents needed to further transactions e.g. MOU, SLA, proposals, etc. . Developed timeline for projects. . Supervised programmers and designers to ensure quality and timely work and completed projects. . Tested and analyze software to ensure functionality and user experience elements. . Created, managed, and documented assigned projects. . Recorded project details such as task progress etc. . Facilitated meetings with key teams and leaders involved in the project. · Handle complaints, provide timely resolution, and follow up when required. Online Operations Executive 2020 - 2021 Raaxo Synergy Limited . Manage the company's online services. · Full digital marketing including SEO, Google Ads, etc. · Generate sales lead through suggestive cold calling and keep customers informed of new products. · Keep a record of customer interactions, transactions, comments, and complaints. · Build sustainable relationships and trust with customers through open and interactive communication. · Create suitable content for social media pages & websites to generate leads and manage them. . Worked closely with in-house or external creatives to design marketing materials for the company and its clients, . Proofread marketing copies for both online campaigns and otherwise. . Conduct market researches. Journalist Intern August 2018 - December 2018 Daar Communications . Took minutes at weekly meetings and collated reports. . Hosted interviews with guests. . Collated and edited daily stories. . Successfully covered a story about a missing child. . Worked in the Production Control Room (PCR) during broadcasts. . Checked mail often for me reports from correspondences. Content Creator/ Writer 2016 - 2021 Freelance . Completed articles and creative writing works for several clients. . Currently running and managing a blog. . Written published and unpublished books, stories and poetry. Education Bachelor of Sciences, Mass Communication 2015 - 2019 Madonna University, Okija . Second Class honors (Upper Division) Pre-degree (International Relations) 2013 - 2015 Obafemi Awolowo University, Osun state . A year course in International Relations Skills Organization & Time Management Communication Technical Skills My organizational skills have helped me through tight schedules. I manage my time and duties using Click-up. My written and verbal communication skills are superb. I am proficient in the use of: - Microsoft Office - Click-up - Slack - Google drive - Canva Skype - MailChimp - Grammarly - Adobe - Social Media - Email - SEO - HTML & CSS Other notable skills: - Customer Relations - Reporting - Creative Writing - Critical Thinking - Public & Media Relations - Adaptability and Flexibility - Willingness to learn, etc. Interests I am a liberal person with interests in literature, programming & design, writing, nature, art, animals, astrology and activism. References Available on request. Created with
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