Asif Syed Hussain

With over 15 years of experience in technical support, cloud platforms, and vendor management, I bring a unique blend of technical, analytical, and operational expertise to every project. My background includes leading support teams at Dell Technologies, and collaborated with cloud platform teams to deliver robust, scalable services.

Data Analysis & Reporting:

I am highly skilled in data analysis and reporting, using tools like Microsoft Excel (advanced formulas, pivot tables, data visualization), Power BI (dashboard creation, data modeling), and other Microsoft Office applications to deliver clear, actionable insights for business decision-making. I have a proven track record of transforming raw data into meaningful reports that drive process improvements and operational efficiency.

Microsoft Office & Power BI:

• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams)
• Experienced in building dynamic dashboards and interactive visualizations in Power BI
• Skilled at automating reports and streamlining workflows using Office tools

Technical Support & Cloud Operations:

• Led technical support teams, improved resolution times, and maintained high customer satisfaction
• Supported cloud-based solutions and understand SaaS/PaaS/IaaS models
• Managed vendor/client relationships and negotiated service contracts