Asia Lum
Solutions driven individual with experience in solving complex problems, working with
cross-functional teams, and executing strategies. Detail oriented and an organized team
player who is always ready to learn, able to multitask, and seeks to convey efficiency with
any project at hand.
7000 Fair Oaks Blvd #119
Carmichael, CA 95608
--www.linkedin.com/in/asia-lum
EXPERIENCE
SKILLS
CA Mentor, Roseville CA — Case Management Supervisor
Agile/Waterfall Methods
NOVEMBER 2022 - PRESENT
Cross-Team Event Logistics
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Led task force of 5 individuals to manage 100+ individual cases
Implemented work management software and Salesforce CRM to plan
projects and determine daily tasks for team members
Conducted biweekly meetings with stakeholders to go over census
reports and program’s status within the company and the state of
California
and Management
Administrative Coordination
Event Planning and Oversight
Proficient in Work
Management Software and
CA Mentor, Roseville CA — Recruiter
Digital Tools
OCTOBER 2022 - PRESENT
Project Management
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Created training manuals and conducted onboarding training sessions
for new contractors and clients (in person and online)
Utilized Salesforce CRM to keep track of progress with new contractors
and clients
Planned, procured, and reconciled inventory shipping and receiving for
marketing supplies
Utilized marketing strategies and created brand new training sessions to
address attrition rates
CA Mentor, Roseville CA — Recertification Coordinator
JUNE 2021 - PRESENT
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Managed and maintained 50+ client/account binders with multiple
deadlines
Conducted training sessions for new contractors and clients (in person
and online)
Utilized project management digital software to plan monthly company
events
Received commendations during multiple audits with the Department of
Developmental Services and Alta California Regional Center
WJU Admissions Office, Rocklin CA — Main Data Intern
MARCH 2018 - MAY 2021
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Processed various paper and online transcripts for hundreds of students
Kept all student files organized and maintained
Gave tours and called prospective students within the state of California
Utilized Salesforce CRM software to track calls, meetings, and events
EDUCATION
William Jessup
University, Roseville, CA
— Masters in Business
Administration
MAY 2021 - APRIL 2022
William Jessup
University, Roseville, CA
— B.A. Music
Composition
AUGUST 2017 - APRIL 2021
Coursera Google
Courses, Online —
Project Management
Professional Certificate
MARCH 2023 - MAY 2023
