Ashok Kumar Loganathan | Freelancer Resume

ASHOK KUMAR LOGANATHAN Result-oriented professional with a proven record of achievement in conceiving & implementing effective ideas; targeting top level assignments in Quality Assurance / Software Testing with a leading organization of repute in IT / Software sector, preferably in USA / India Visa: H1B Visa (valid for 5 years)- Key Skills Profile Summary Software Testing • Dynamic career of nearly 10 years that reflects rich Indian & USA experience & Quality Assurance Test Plan / Strategy, Test Scenarios, Test Cases & Test Closure Report Test Management Tools: ALM, QC, ALM, RQM & JIRA UAT & Functional Testing for Major U.S. Health Insurance Carrier Waterfall & Agile Scrum SDLC / In-sprint Automation SQL Queries Creation Soft Skills Communicator year-on-year success in Quality Assurance / Engineering and Software Testing across U.S. Health Insurance domain (PBM, Eligibility, Claims, Benefits & Providers) and multiple healthcare LOBs (Medical, Dental & Rx/PBM): o Enhancing the software quality and minimizing defects through defect & requirements management tools, testing best practices & root cause analysis o Executing agile projects involving developing comprehensive test plans, tracking activities for cross-geographic resources and assuring quality including functionality, performance & scalability • Skilled in managing test data for Functional Testing through data seeding in application & data mining from DB2 / Oracle / MS SQL and Upstream Application • Directed cross-functional & cultural teams using interactive & motivational leadership; acknowledged for leading & mentoring 10 team members to achieve resource wise productivity & optimization • A forward thinking person with strong communication, analytical & organizational skills; well organized with a track record that demonstrates selfmotivation & creativity to achieve corporate goals Timeline Innovator Apr’04 – Mar’07 Jul'07-Apr'17 Thinker Collaborator - Intuitive Bachelors in Electronics from VLB Janakiammal Arts and Science College Education • Bachelors in Electronics from VLB Janakiammal Arts & Science College, Coimbatore in 2007 Certifications: • Cognizant AHM CCP (2015) • Level 0: Test Partner (2011) • Cognizant Certified Professional (CCP) in CSQA (2009) • CCP in Introduction to Managed Healthcare (2008) • Cognizant Certified Professional (CCP) in Software Testing (2007) Work Experience Jul’07-Apr’17: Cognizant, USA / Coimbatore as Associate Role: • Managed testing life-cycle involving requirement analysis, test plan / script / case preparation, de-bugging, documentation, setting up of test environment, defect tracking, go-live / roll-out and training & support • Wrote test scenarios, test cases, test conditions & automation test scripts, discovered & reported about various software defects and verified defect fixes • Led various testing methodologies such as Functional, Regression, System, Database, Smoke, Sanity &GUI Testing • Prepared various testing framework, test strategy & test plan; formulated & updated test documentation such as test scenarios, test cases, test scripts, test metrics & test project status reports • Directed project execution plans and reported about the results of execution on new software & solution products; coordinated in test execution across multiple test organizations • Collaborated with the Development & QA Teams and encouraged them to identify issues & concerns which helped in reducing the iterations of workflow IT Skills IBM Mainframe & Windows XP QMF, DB Visualizer and TOAD for Oracle Rational Quality Manager and ALM/JIRA Quality Center / ALM, IBM Rational ClearQuest and Rational Quality Manager TSO ISPF Hardware / Platforms: Database Tools: Requirement Tools: Test Management: Product: Personal Details 3 rd Date of Birth: Address: Languages Known: December 1985 6/342, Ossatty, Aruvankad, Connor – 643202 English and Tamil Annexure Key Projects Handled: Hanover Client: Agency Port Project: Role: Onsite QA Analyst Team Size: 10 Period: 09/28/2015 - 12/12/2016 Testing Tools: JIRA and ALM Description: It was aimed to build a web based application (Agency Portal) and different types of insurance policies (Auto, Home, Umbrella & Platinum) for the customers by Hanover Agent / HUB users. Key Result Areas: • Participated in daily scrum meeting and provided the latest updates on stories • Created QA estimation for user stories • Worked with Business & System Analyst to clarify QA questions as per business requirements • Liaised with automation resources for in-sprint automation activities • Managed the test data required for test execution by creating new data through application UI and mining exiting test data from Oracle Tables or Request Data Support from upstream application • Sent the periodic QA status reports to Project Team WellPoint Provider Operations UAT Team Lead 6 09/03/2013 – 01/15/2015 IBM Rational Clear Quest, ALM and Rational Quality Manager Client: Project: Role: Team Size: Period: Testing Tools: Description: It performed all the provider validation related UAT. It included every release / migration / new application that would be housing provider data to be tested on user acceptance criteria. Key Result Areas: • Managed UAT operations for SCLC module • Reviewed all deliverables like Test Design, Clarification Tracker, Test Execution Log, Defect Tracker as well as Test Documents • Provided UAT sign-off on off-cycle defect fixes • Trained team members on Domain, Business and Technical Grounds to manage new assignments • Prepared lessons and process documents at end of each release • Rendered SME support for RQM adoption into the project • Attended project level meetings with business stakeholders to learn the updates on future releases • Created client monthly engagement metrics / reports CareFirst Member Portal Module Lead 20 09/14/2012 – 07/18/2013 Client: Project: Role: Team Size: Period: Testing Tool: ALM Description: It was web application where CareFirst members could access their personal & plan information. It enabled the members to view their claims & benefits information online, pay their bills, send a message to CareFirst representatives and request New ID cards, select PCP & update COB. It also provided member’s access to a wide array of tolls including Drug Pricing Tools, Financial Management Tools and Hospital Comparison Tools. Key Result Areas: • Worked on test planning, test execution and documentation • Performed requirement analysis, reviewed design specifications, identified test conditions and created test scenarios & test cases design for the project • Worked on tools like facets and NASCO for member enrollment • Liaised with Project Business Analyst to ensure that all requirements were tested • Prepared status reports and consolidated the data for metrics • Resolved escalations and mitigated the risks on a regular basis • Mentored new joiners of the team on Technicality of Project to ensure no loss of productivity Aetna Client: Pharmacy PB Domain Project: Role: Test Analyst Team Size: 6 Period: 11/21/2008 – 02/26/2009 Testing Tool: ALM Description: Orders were placed by Aetna members who opted for mail order delivery of medical supplies through various channels including Mail, Web & AVA. The received orders were scanned & stored in FileNet System. The order managed various validations like RX, TCA, Generic Substitution, PV1, DUR, APMCAS Validation and DUR Review. Once the adjudication was complete, the order went for DUR review by Pharmacist, TCA and SI Baker System for fulfilment. The order could be rejected. Once the fulfilment was complete, packing took place followed by manifesting. SI Baker System tracked the shipped order and updated the status to MOD System. Key Result Areas: • Learnt about the functional & business requirements • Created test scenarios and test cases as per the requirements • Executed test cases and created defect, defect triage & closure Client: Aetna PboR (Product Book of Records) Project: Role: Test Analyst Team Size: 6 Period: 07/01/2008 – 11/20/2008 Description: The Product Book of Records System was a venture of Aetna to bring all product information in various systems into a single repository. The repository would then be used by other systems to access product information. The entire project was split into three phases - data loading system to load existing product information into the system, a second system to maintain the loaded data and final system acting as a service to let other systems access product information. Key Result Areas: • Performed Regression Testing; assessed the regression defects and managed the documentation of issues found during testing cycle • Prepared test product documents & reports and published Requirement Traceability Matrix • Conducted defect analysis and created Defect Prevention Plan based on DP techniques Client: Project: Role: Team Size: Period: Testing Tools: Description: United Healthcare (UHG) PRIME QA (Small Group Underwriting Application) Team Member & Team Lead 12 10/25/2007 - 06/20/2008 & 05/04/2009 - 08/27/2012 IBM Mainframe, TSO ISFP, DB2, Mercury Test Director, ALM & QMF PRIME System maintained a broad spectrum of information for all “Small Group” customers. Policy installation, renewal process, rating process & reporting were key areas of application. Key Result Areas: • Recognized test conditions and created test scenarios & test cases • Performed quarterly audits and traceability of test cases as per requirements • Participated in Defect Triage Meetings to ensure that all defects were addressed by Development Team