Ashly Dianne Andes

ASHLY DIANNE ANDES EXECUTIVE VIRTUAL ASSISTANT - - Metro Manila, Philippines PROFESSIONAL SUMMARY Highly skilled and dedicated Executive Virtual Assistant and Transaction Coordinator with a proven track record of success in supporting executives and managing complex administrative tasks. With a solid background of 4 years in executive assistance and transaction coordination, coupled with an additional 2 years as a Customer Service Representative prior to working remotely, I possess a comprehensive understanding of client relationship management and possess exceptional multitasking abilities. PROFESSIONAL SKILLS Communication Leadership Experience Problem Solving Adaptability TECHNICAL SKILLS Tech Savy Graphic Designing Project Management Creative Writing EXPERIENCE Executive Assistant || Transaction Coordinator Remote | Real Estate 2020 - 2024 Managed my client's email and calendar for business appointments/scheduling. Managed the team's social media account to market and promote sales/agents. Handled a group of 27 agents from onboarding to team training and weekly touch base/lead generation. Handled our CRM's for sales monitoring and data entry to excel files for updates. Designed Graphic materials for Social Media postings and newsletter updates. Handled Transactions from Listing to Closing, served as a liaison between clients and companies involved on the contract as a Transaction Coordinator. Seller Support Associate Majorel Philippines, Muntinlupa City 2019 - 2020 Supported sellers in Amazon on managing their accounts, inventory and sales. Handled FBM and FBA concerns through calls and emails. Assisted AirBnB hosts in their account concerns and boosting their sales. Customer Service Representative Concentrix Philippines, Muntinlupa City 2018 - 2019 Assisted customer's query on their Telco bills through inbound and outbound calls Processed new sales for new applicants or any additional services/upgrades. Provided technical assistance to users that are having issues with their services.