Ashlie May Macariola

About I can cover diverse tasks like lead generation, database management, admin assistant, graphic design, social media, customer service, or even Finance and marketing and other tedious tasks that will enable you to focus on your business. Education History Ashlie May Macariola VIRTUAL ASSISTANT Contact- 5034 General Malvar South Cembo Makati City-https://www.upwork.com/freel ancers/~01fbad343e168ab0e4 https://www.linkedin.com/in/as hlie-may-macariola-9897b11b6/ Skills Customer Service Lead Generation BSBA Major in Marketing 2018 - 2020 Jose Rizal University Work Experience Medical Customer Service Agent Nov 2018 - OCT 2020 Cognizant Answer incoming calls and respond to customer’s concern Process Claims, Benefits, Prior Authorization, Eligibility, CPT Codes Help them with Enrollment process Document all call information according to standard operating procedures Follow up customer calls where necessary Medical Billing Agent Oct 2020-Oct 2021 Valor Global • Answer incoming calls and respond to customer’s email • Provide the benefits they have with the insurance • Explain the reason why they received a bill • Process Authorization for the test • Process payment Leads Manager/Social Media Manager Nov 2021 - Jan 2022 Home Buying Creativity Leadership Managing social media account Telemarketing Verifying and Setting up Appointments with Buyers/Sellers Property Research Calendar Management Prospecting Follow up with the law office to check other documents needed to process the closing Executive Assistant April 2021 - October 2024 Creative Home Buys LLC Manage customer queries and respond to them with the relevant pre-set template. Customer follow-up. Generate leads online. Schedule and manage Calendly Manage the social media handles and upload property photos and engage audience. Create and maintain the database of leads generated in CRM. Create presentation and marketing materials. Manage appointments and schedule and send reminders. Admin Assistant Commercial Equities Group Feb 2022 - August 2022 • Schedule and confirm appointments • Answer telephone and relay telephone calls and messages • Enter data into the computer log purchase orders, invoices, and cash receipts; balance petty cash. • Plan, organize, direct, control, and evaluate daily operations • Performed repetitive tasks while maintaining a high level of accuracy. Acquisition Manager Terrifique Properties September 2022 -April 2023 Prospect for new clients daily using various lead sources. Manage and respond to leads in CRM. Schedule appointments for property visits and buyer tours. Conduct lead call-backs and manage follow-ups. Make offers to property sellers. Learn how to analyze property comparables. Negotiate with sellers to achieve favorable outcomes. Medical Assistant Feb 2024- September 2024 JNJ LLC Scheduling appointments and managing patient flow Maintaining medical records and ensuring confidentiality Billing and coding for insurance purposes Schedule appointments for property visits and buyer tours. Handling correspondence and communication with patients and healthcare providers Verifying healthcare insurance coverage and eligibility Executive Manager Feb 2023 - September 2024 Grace Unfettered LLC Develop department-wide reports on the progress Ensuring that the department is meeting its goals Implement department-wide procedures Manage and respond to Sellers/Buyers contract. Make offers to property sellers. Ensuring all the leads are being followed up. Creating reports and presentations