Ashley Vazquetelles

Ashley Vazquetelles Phone: - Email:- Objective Experienced medical office receptionist with over 6 years of experience in working within clinical settings. Skilled in optimizing clinical workflows by managing physician schedules and patient appointments. Seeking to take the next career step with a highly respected healthcare organization. Education 06/2009-09/2012 ASA College New York, NY Associate of Occupational Studies Degree in Medical Assisting Skills • MS Office for Windows ( Word, Excel, and PowerPoint) • Able to interact professionally with staff and patients while overall providing a positive welcoming attitude to all • Organizational and problem-solving skills while being self-motivated to work independently and as a team • Good listening and strong communication skills with the ability to understand written and verbal instructions Experience 04/2016 - 09/2019 ● Orlando Eye Institute Office Float/ Medical Billing Manager Windermere, FL Obtaining prior authorizations for outpatient services, verifying medical insurance policies and retrieving referrals. ● Correcting and resubmitting medical claims, collecting patient balances and refunding patient credits. ● Responsible for patient workups prior to examination including IOP check, measuring and recording vision, checking for narrow angles and dilating and testing eye muscle function. ● Proposed and increased sales in dry eye testing and procedures offered by our office and counseling to patients after examinations as well. ● Assisted in diagnostic testing including visual field testing, corneal topography, IOL master and OCT testing. ● Assisted in preparing for cosmetic procedures by taking pictures, applying numbing cream and receiving patient consent. ● Responsible for scheduling follow up appointments and setting recalls for annual exams while being able to multitask in a fast pace and limited staff environment. ● Responsible for closing out the credit card machine at the end of the day and dong inventory for the office. ● Collecting copays, deductibles, and coinsurances at the end of each visit. ● Ordering office supplies ● Responsible for handling a high call volume while scheduling, confirming, and rescheduling patient appointments. 07/2015 - 04/2016 Manhattan Vision Associates Medical Receptionist New York, NY • Greeting patients as they step into the office in a friendly and courteous way. • Verifying insurance, retrieving referrals and collecting copays, deductibles or coinsurances. • Checking patients in and out in a timely order. • Responsible for handling a high call volume and taking handwritten messages for multiple opticians and physicians. • Scheduling, confirming and rescheduling upcoming appointments. • Knowledge of EMR and responsible for preparing paper charts for two days in advance. • Responsible for answering billing questions, taking payments over the phone, and clearing balances off of the EMR system. 04/2014 - 05/2015 Eye Physicians and Surgeons Front Desk Administrator Brooklyn, NY • Greeting patients as they step into the office in a friendly and courteous way. • Verifying insurance, retrieving referrals and collecting copays, deductibles or coinsurances. • Checking patients in and out in a timely order. • Responsible for patient records being released in a timely and professional manner. • Sending faxes, checking messages, scanning, filing, answering incoming phone calls and transferring calls. • Scheduling, confirming and rescheduling upcoming appointments. • Knowledge of IO and responsible for sending prescriptions through all scripts. • Responsible for opening the office and closing the office. 08/2013 - 03/2014 NY Vision Group Front Desk Administrator New York,NY • Greeting patients as they step into the office in a friendly and courteous way. • Verifying insurance, retrieving referrals and collecting copays, deductibles or coinsurances. • Checking patients in and out in a timely order. • Sending faxes, checking messages, scanning, filing, answering incoming phone calls and transferring calls. • Scheduling, confirming and rescheduling upcoming appointments. • Knowledge of IO and responsible for sending prescriptions through all scripts. • Responsible for opening the office and closing the office. 03/2012 - 08/2013 Harlem Vision Center Optometrist Assistant New York, NY • Excellent knowledge of eyeglass lens materials and designs and proven ability to measure for bifocals, progressive lenses, PD’s, etc. • Profound ability to adjust and correct fitting of eyeglass frames. • Work with patients to decide which frame and lenses are best for them to purchase. • Obtain and record patient’s history, maintain records and schedule appointments. • Responsible for performing visual fields, retinal photography, and OCT’s using various technical ophthalmic equipment. • Front desk duties include insurance verifications, collecting copays, sending faxes, filing, answering incoming phone calls, transferring calls, and scheduling and confirming appointments.