I write journal entries and upload them to be posted to the ledger daily for outgoing wires, reconciliation of Fidelity’s suspense and cash accounts, and to clear any dropped business events. I have also reconciled suspense and cash accounts to determine where the funds need moved to, or if the customer is owed a refund. Daily, I reconcile three bank accounts to what we have in our internal systems. I actively participate in accounts payable tasks by keying checks, issue outgoing wires, submit cases for approval on any wire requests, moving money internally and rekeying funds when keyed incorrectly. I also actively participate in accounts receivable tasks daily by releasing incoming wires internally, so they are available to our New Business department to apply to contracts. Moving to the great state of Texas.
Area of Expertise
Cash Applications
Accounts Payable
Accounts Receivable
Reconciliation
Analysis
Journal Entries
Cloud Accounting software
Virtual Desktop Interfaces
Professional Experience
DXC Technology | West Des Moines, IAOctober 2019 - Present
Senior Assistant Accountant
Contracted to service Brighthouse Financial’s contracts and policies that broke away from MetLife. I reconcile suspense accounts from Admin systems and manual journal entries. I void any rejected ACH that was sent recently to a client’s account, and create a report detailing the reasons why the payment was unsuccessful and creating cases for follow-up.
Identified missing check deposits during daily bank reconciliation and came up with a process to ensure that all checks are deposited which prevented research in suspense
Discovered funds that were deposited into the wrong bank account and resolved it with writing manual journal entries which prevents research in suspense
Compare all incoming money with bank statements and what we have recorded in the admin system to apply to contracts, ensuring all deposits were made were released to the correct admin system
Release incoming wires to an admin system to be applied to annuity contracts
Issue wires to other annuity companies and clients for contract surrenders and systematic withdrawals
Run bank reports to ensure that incoming money from National Securities Clearing Corporation balances with our records
Create a daily ACH Rejection report to void necessary ACHs in our system and mass indexed each ACH rejection by contract number
Move funds from one company to another by writing manual journal entries
Correct funds left unapplied due to invalid policy numbers or invalid banking information for EFTs
Answer accounts payable emails regarding questions from other departments
AppleOne | West Des Moines, IAMarch 2018 – September 2018
MetLife | West Des Moines, IASeptember 2018 – October 2019
Annuity Operations Rep III
Move funds as necessary to different suspense accounts, ensuring that the customer is whole by utilizing journal entries and audit controls. Issued funds to customers and other companies by wires and checks.
Reconcile Fidelity Investments’ cash and suspense accounts working with their accounts payable department as needed
Identified missing check deposits during daily bank reconciliation and came up with a process to ensure that all checks are deposited which prevented research in suspense
Discovered funds that were deposited into the wrong bank account and resolved it with writing manual journal entries which prevents research in suspense
Generate checks to be issued to other annuity or life companies and customers
Reconcile source codes from various admin systems used in annuities and life insurance processing
Compare all incoming money with bank statements and what we have recorded in the admin system to apply to contracts, ensuring all deposits were made were released to the correct admin system
Corrected pending suspense that is waiting to be posted to the ledger utilizing manual journal entries
Release incoming wires to an admin system to be applied to annuity contracts
Issue a daily wire request to be sent to DXC Technologies who services older contracts
Issue wires to other annuity companies and clients for contract surrenders and systematic withdrawals
Run bank reports to ensure that incoming money from National Securities Clearing Corporation balances with our records
Create a daily ACH Rejection report to void necessary ACHs in our system and mass indexed each ACH rejection by contract number
Move funds from one company to another by writing manual journal entries
Correct funds left unapplied due to invalid policy numbers or invalid banking information for EFTs
Email letters to another site to be mailed with checks keyed by Offshore
Answer accounts payable emails regarding questions from other departments
The Iowa Clinic | West Des Moines, IAApril 2017 – October 2017
Payment Poster
Pulled EFT reports from the bank daily to pull remittances from the admin system. Determined where to post EFT and paper batch money to patient accounts utilizing ERAs, EOBs, & remittances.
Adjust charge amounts based on insurance contracts
Generated and utilized reject reports to properly post money to patient accounts
Determined insurance denials from message codes
Pulled daily EOBs from insurance company websites
Applied message codes to patient accounts utilizing EOBs and remittances, for deductibles, copays, and to further clarify posting
Tracked forward balances from checks to apply to future payments
Processed recoupments when charges were overpaid
Researched patient accounts to properly return future refunds
Balanced each batch to ensure proper posting
Citi | Urbandale, IAJune 2016 – April 2017
Payment Processor 2
Processed mailed and Western Union payments from customers, trustees, and other mortgage companies. Processed loan payoffs and issued escrow refund checks.
Allocated customer payments to accounts, utilizing payment history if no remit was given
Closed mortgage accounts via administering customer payments or third-party payments by loan type
Calculated the amount necessary to put on the General Ledger for mortgage payoffs by investor type
Ordered and mailed checks to customers or third-party companies through the General Ledger
Reinstated mortgage accounts that are in foreclosure
Allocated trustee checks to accounts in bankruptcy
Research any questioned postings by myself and assisted fellow coworkers while absent
Generated customer correspondence for explanation why we were unable to accept their payment at that time
Adecco/ Praxair | West Des Moines, IAAugust 2014 – April 2016
Cash Application Processor
Posted DCR, POAs, credit cards, checks, and ACH to customer accounts. Analyzed charges in the deduction manager from short paid invoices or duplicated payments to allow adjustments. I worked with Culligan’s accounts payable department along with our collections department to help move misapplied funds and resolve chargebacks.
Reconciled customer accounts through adjustments requested by collectors
Moved funds utilizing journal entries when the customer sent it to the wrong lockbox
Allocated bankruptcy payments to the General Ledger
Researched cash applications that were in question
Analyzed unapplied money on accounts at the end of the month and worked with other departments to get the money applied correctly to customer’s accounts
Exported Excel spreadsheets from JDE when a company’s AP was needing proof of payment or were reconciling accounts
Uploaded Excel spreadsheets into JDE increasing efficiency for posting money
Exported Excel spreadsheets from JDE when a company’s AP was needing proof of payment or were reconciling accounts
Education
Des Moines Area Community College | Ankeny, IAAugust 2015 – May 2017
Major: Liberal Arts
Degree: Associates in Sciences
Upper Iowa University | Fayette, IAOctober 2019 – Present
Major: Accounting
