Ashley Richie

Ashley Richie Advanced medical support assistant Denver, CO |- |- Objective Driven to leverage my passion to excel and obtain a challenging and rewarding position where I can utilize my skills and experience to contribute to the success of the organization. Experience The Department of Veteran Affairs | Advanced Medical Support Assistant2018-Present • Participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team • Identifies incomplete encounters and communicates findings to providers • Assists the team to reinforce the plan of care and self-help solutions • Enters appropriate information into the electronic record • Monitors pre-appointment information and/or requirements to assure readiness for patient visit/procedure • Manages patient systems to verify and validate accuracy and resolve issues • Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment Oppenheimer Funds | Investment Client Services- • Analyzed investment opportunities • basic stock trades per investor request • Generated and ensured accuracy and timeliness of client reports • Data entry • Coordinate detailed documentation of investor transactions • Monitor client portfolios and investor trades to ensure trades did not violate SEC and FINRA regulations • Provided support to internal and external clients • Work experience SEC and FINRA scripting • Provided timely and accurate responses to client inquiries • Demonstrate strong client service skills worked to resolve client complaints in a timely and effective manner • Monitoring and reporting calls for suspicious behavior • Maintained knowledge of investment products and services • Assisted with tax related inquiries Guy’s Floor Service (361 Services) | Project Assistant 2017 • Assist with data entry and filing completed clerical tasks as assigned • Manage office supplies and placed orders when necessary • Coordinate the logistics for field managers and field supervisors • Draft and edit invoices • Create and maintain project schedules in Microsoft and updated senior staff accordingly • Provided administrative support to project manager • Assisted in the organization of project documentation • Defined project deliverables and milestones with project team • Track project risks and issues, and developed mitigation plans • Monitored project budget and expenditure Kaiser Permanente | Medical courier - • Pick up medical supplies from a hospital and delivered them to clinics. • Deliver patient labs and specimens to facilities • Respond quickly and effectively to environmental, resource, and safety and security issues that may arise unexpectedly during mission operations. • Possess or acquire a valid State motor vehicle operator's license prior to appointment and have a satisfactory driving record. • Work independently with little supervision • Sort and organized medical records for delivery • Provide exceptional customer service to clients • Successfully complete deliveries in a timely and efficient manner • Regularly communicate with supervisor, drivers and lab technicians to ensure smooth operation Education Google Professional Certificate 2024 Data Analytics Google Data Analytics Professional Certificate - Credly George Washington High School2008 General studies Skills & abilities Customer service Problem solving Communication Data analytics Project management Logistics Name Employer Title Phone Email Julie Bogdan   (*) n/a - Reba Wilson   (*) n/a - David Wilson   (*) The Department of Veteran Affairs - (*) Indicates professional reference