Ashley L Theobald

Ashley L. Theobald 417 Henderson Ave. Apt. A Williamstown, WV 26187 (740)- Objective: To obtain a writing job where I can use my customer service skills, as I have in previous jobs working in not only retail, but also telemarketing. The most recent jobs I’ve had are either in a Doctor’s office or in being a Home Health Aide, but in all of these jobs I’ve been able to utilize various customer service skills. For example, I’ve had to use telephone etiquette when calling back patients or talking to various offices to obtain confidential information. Along with these most recent jobs I’ve always enjoyed writing whether it be medical or just for an English paper that was due. Skills: ➢ Excellent in Telephone Etiquette. ➢ Customer Service oriented in many areas. (retail, telemarketing, office) ➢ Excels in Time Management Skills. ➢ Good at Meeting Deadlines. ➢ High Attention to Detail. ➢ Proficient in Microsoft Office Programs. (word, excel, power point) ➢ Organized in an Office Setting. ➢ Excellent in keeping Confidential information. Experience: Mountain State Dermatology—Sept. 2017—Jan. 2018 Registered Medical Assistant ➢ Assist patients to the exam room, and record in the computer why they are here. ➢ Assist with biopsies by numbing up the patient, cutting sutures, and help with stopping the bleeding. ➢ Provided follow-up wound care by cutting the sutures and redressing the wound if need be. ➢ Recorded biopsies in the biopsy book by getting them ready to be sent out. ➢ Do work on the computer as in marking the body map with the appropriate site, making changes if need be as in the patient's medication or past medical history. Beverly Medical Center—Dec. 2016—Aug. 2017 Registered Medical Assistant ➢ Took patients vital signs as in blood pressure, weight, temperature and o2 if need be. ➢ Captured the patient's medications and reason for visit. ➢ Called patients with results of mammograms and other important need to know information. ➢ Scheduled patients for referrals and called them back to let them know when and what time their scheduled. Interim Healthcare—June 2015—Dec.2016 Home Health Aide ➢ Assisted clients in household duties such as laundry, washing dishes, sweeping and mopping floors. ➢ Recorded on paper what I did for the client that day and captured their signature for the office. ➢ Went to the store, laundry mat, or pharmacy to pick up their medications. ➢ Went to client's homes to be a companion for someone to talk to. Education: ➢ Registered Medical Assistant (RMA) with Phlebotomy Training/American National University -). ➢ Previously certified in First Aid & CPR. ➢ Various healthcare experience of ten plus years from STNA to Registered Medical Assistant 2