Ashley Gwiza
Administrative Assistant/Receptionist
--unit L Chitungwiza, Harare, Zimbabwe
Email:-I am a committed and dedicated young lady with a few years of increasingly responsible experience in working
with customers and data. A friendly team player with patience, energy, enthusiasm and passion, I work
well under pressure and I’m capable of multi-tasking. I’m very eager to learn and I love taking up on new
challenges, which makes it easy for me to adapt to any environment I’m placed in. I’m a curious individual with
excellent communication skills.
SKILLS
➢ Attention to detail
➢ Multi-tasking
➢ Pressure management
➢ Communication, Team Leadership, Problem-Solving
➢ Customer service
➢ Calendar skills
➢ Scheduling appointment
➢ Phone calls
➢ Data entry
➢ Excellent communication and interpersonal skills
➢ Strong organizational and time management abilities
➢ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
➢ Expertise in various online communication tools (Zoom, Slack, Skype)
➢ Ability to work independently and meet deadlines
➢ Attention to detail and accuracy
➢ Basic understanding of project management methodologies
EDUCATION
Diploma in Dispensing Opticianry (ODS-) / Cape Peninsula University of Technology
January 2019 – March 2022
Software Development
Women Techsters
September 2023- October 2023
Data Analysis
Coursera / Google
November 2023 – January 2024
Women Techsters
July 2023 – August 2023
Data science and AI
Tech4dev
October 2023-June 2024
EXPERIENCE
Eyesave optometrist (cape Town) January 2020 – November 2023:
Optician
Frontline work, Administration, Data management, Patient prognosis analysis, Appointment setting,
Visual acuity, calling patients for appointments ,Database management and visualization, Sales
analysis, Sales, Cash handling, dispensing spectacles & contact lenses, stock taking, spectacle repairs
Passionate about Patient care and customer service, strong retail experience ,Ability to quickly
develop great product knowledge and be confident to share this with Patients. Flexible hours of work
to suit fluctuating business needs, including weekends, public holidays and late trade.
Low Country Eye Care (USA) January 2024 – June 2024
Virtual receptionist
Administrative tasks, sales analysis, product management and analysis, data analysis, database
management, monthly schedule management, data visualization and presentation, appointment
setting, insurance verification, calendar management, patient referral confirmation, Email
Management, Contact Management, Data Entry, Transcription, Social Media Management, Research
and Reporting, Project Management.
Magaya Mining and Milling August 2024 - January 2025
Data Analyst
Gather, interpret, and use complex data to develop actionable steps that improve processes and
optimize results. Day-to-day, assessing company and client needs, reviewing robust information, and
analysing it, looking for trends or areas for improvement. I then deliver that information to the
directors and use it to enhance the efficiency and effectiveness of the system. I monitor the results of
the business functions or help develop new ones.
REFFERENCES
Eyesave OptometristMutakalelwa Shavhani (Optometrist): -
Low Country EyecareBrittany (supervisor): -
Magaya Mining –
Abell Chabvuta (HOD)-
