Ashley Couch

Hello. I’m Ashley Couch. Enthusiastic and motivated professional with 15+ years of broad field experience in administration, design, and customer service. Strong organizational skills and creative problem solving have resulted in consistent advancement within professions and improved departmental efficiency. Skills • Calendar management Experience 6/23 to Present • Process creation & management SPECIAL PROJECTS ASSISTANT • Ticketing, tracking, & expensive reporting • Build video templates and create bi-weekly Monday Greetings for internal distribution. • Create President’s Office and TCS graphics, including those related to Board materials, presentations, merchandise design, and demographic charts. • Conduct vendor research, outreach, and project followthrough for ordering of new swag, office supplies, décor, and gifts. • Conduct rebranding checks, logs, and supply orders. • Vendor sourcing & ordering • Graphic & Video Design • Creative content planning TCS EDUCATION SYSTEM | Remote • Multicultural communication 2/22 to 6/23 EXECUTIVE ASSISTANT Tools TCS EDUCATION SYSTEM | Chicago, IL • Office of the President administrative duties including preparation and modification of documents, expense reporting, travel coordination, calendar management, event management, and purchasing. • Creation and distribution of organizational communications, including weekly video productions, emails, and crossdepartmental collaborations. • Assist Manager of Board Affairs with projects and coordination of System-wide Board of Trustees and governance activities. • MS Office • G Suite • Outlook • Adobe CC • VEGAS Pro • SAP Concur • JIRA • Workday E- W linkedin.com/in/ashley-couch/ P- L Winston-Salem, NC Education Experience Continued 2022 | B.S. 5/20 to 2/22 COMMUNICATION ADMINISTRATIVE ASSISTANT Purdue University GOHEALTH | Chicago, IL Summa Cum Laude • Monitored and processed incoming tickets for Facilities and HR, including badge credentials, desk and conference room booking, and staff re-entry procedures. • Created processes and procedures manual department-used software, programs, and tasks. • Clerical duties included directing all corporate calls, receiving guests, vendor sourcing and communication, maintaining supplies, calendar management, office lunches and event planning, executive support, and mail service management. 2015 | A.A. LINGUISTICS Forsyth Tech Community College With Honors 2011 | Transfer NUCLEAR ENGINEERING for all 5/16 to 8/19 Oregon State University CABIN CREW Freshman Rep., ANS EMIRATES | Dubai, UAE • Internships Handled medical, security, and emergency situations onboard, provided excellent customer service to passengers on one of the world’s most luxurious airlines. 1/16 to 5/16 2012 | Nuclear Fuels Management Palo Verde Nuclear Generating Station 2011 | Emergency Preparedness Palo Verde Nuclear Generating Station WEB DESIGNER AND DEVELOPER INDEPENDENT | Chicago, IL • Conceptualized, planned, and executed designs for clients on a case-by-case basis. • Created graphics, video, and site content. • Created social media for clients and planned marketing strategies. 6/15 to 5/16 Hobbies • Reading • Languages • Travel • Video games • Antique book collecting E- EXECUTIVE ASSISTANT KOREAN CULTURAL CENTER OF CHICAGO | Wheeling, IL • Managed the center's website, social media, letter writing, and served as the English language authority. • Provided professional correspondence between the Culture Center, City Governor, and State Senate. • Answered and directed Center calls from English and Korean language speakers. • Created a comprehensive financial and planning record keeping system for all cultural center finances and building usage. W linkedin.com/in/ashley-couch/ P- L Winston-Salem, NC