Ashish Chawla

ASHISH CHAWLA CONTACT ME PHONE - EMAIL- ADDRESS Warsaw, Poland PROFILE Results-oriented and data-driven marketing and research specialist with hands-on experience in primary and secondary research, market research, data analysis, consumer insights, consulting, business development, client relations, and evaluating growth strategies. Adept at leveraging superior communicative and interpersonal skills to interact with diverse individuals and groups at all organization levels. EDUCATION - MASTER OF BUSINESS ADMINISTRATION (M.B.A) ICFAI University | Marketing | CGPA-9.5 EXPERIENCE ASSISTANT MANAGER- GLOBAL BUSINESS DEVELOPMENT | NEWGEN SOFTWARE September 2020 - March 2023 Performing market research to identify industry trends, customer behavior & competition Developing customer insights for appropriate pitch while interacting with the prospects Formulating GTM strategies and ABM research to identify new opportunities Sending emails & managing to set up calls with 10% of the recipients Consolidating information into actionable items, reports, and presentations Maintaining relationships & credibility with CXOs & clients, resulting in 20% increase in revenue Leading teams to manage workload, timelines, deliverables and achieve project-defined milestones - BACHELOR OF TECHNOLOGY (B.TECH) Chandigarh University | Mechanical | 77.1% Key Projects: Expansion in new market and understanding customer needs | Strategy for multimedia campaigns to generate pipeline/leads and increase revenue SERVICE ADVISOR | TATA MOTORS PVT LTD July 2016 - October 2017 Successfully handled 100+ customers' accounts simultaneously Resolved customers' vehicle-related complaints & increased client retention ratio Organized the influx of customers, consequently, streamlined workflow issues Calculated time tickets and prepared invoices for the services rendered Increased customer base by 20% through monthly service camps Achieved CSAT score of 95% by resolving pain points in customers' journey Key Projects: Integrated cost reduction | Root-cause analysis | Cause & Effect | Incidents per thousand vehicle | Measuring the likelihood to recommend to others (NPS) ADVERTISMENT & MEDIA SPECIALIST | RED ICE PRODUCTIONS PVT LTD May 2014 - June 2016 Conducted market research & analyzed the findings to understand customer & market opportunities Brainstormed new & creative growth strategies in collaboration with agencies & vendor partners Developed pricing strategies for products and services marketed to the target customer Implemented and analyzed performance metrics and provided reports on insights Key Projects: Development of new product | Benefits that customers can drive from promotional messages CERTIFICATIONS SKILLS ACHIEVEMENTS EXTRA CURRICULAR ACTIVITIES CAREER EDGE | BUSINESS SKILLS TCS iON | 2020 MARKETING RESEARCH & ANALYSIS NPTEL | IIT ROORKEE | 2019 Secondary Research Business Development Factiva MS PowerPoint Marketing LinkedIn Sales Navigator D & B Hoovers MS Excel Client Relations HubSpot ZoomInfo MS Word Awarded "High Five Award-2022" for proactiveness, innovation and dedication towards work Generated sales growth of up to 117% of targeted objectives Achieved the highest YoY revenue growth of 20% among competition for FY 2021-22 Received "Certificate of Appreciation" from UK-based company, Physiopilot for successfully conducting North India market survey in 2020 Received Gold Medal for excellence in Summer Internship Program-2019 Head of Students' council and sports club of college from- Organized and coordinated several events in office festivals Played and won various basketball tournaments at the cluster level Attended a workshop comprising detailed discussion on business communication, business etiquette & cultural sensitization I hereby give consent for my personal data included in the application to be processed for the purposes of the recruitment process