Ashirwad Patel

 OBJECTIVE Aiming to be associated with a progressive organization where I can utilize my knowledge and skills and be part of a team that dynamically works towards the growth of Organization. Overall development of self by taking up new experiences and facing challenges. PERSONAL QUALITIES Exceptional presentation and interpersonal skills. Able to work individual as well as in group. Excellent communication skills in written and verbal both. Dedicated towards work. Target oriented. Punctual. EDUCATIONAL SUMMARY Examination University/Board Passing Year Percentage M.Sc IT (4th Sem.) Karnataka State Open University, Mysore Running - M.Sc IT (3rd Sem.) Karnataka State Open University, Mysore Nov-2015 70% B.C.A Madurai Kamraj University, Madurai April-2014 45.16% H.S.C. G.S.E.B, Gandhinagar March-2009 51% S.S.C G.S.E.B, Gandhinagar March-2007 75% ADDITIONAL CERTIFICATIONS Completed Certification Course in MCP (Microsoft Certified Professional) Completed Certification Course in Hardware And Networking Completed Course On Computer Concept(CCC) EXPERIENCE 1. Trio Infocare As IT Engineer, Ankleshwar. Dist- Bharuch. January – 2015 to Dec – 2015 -Install, upgrade, support and troubleshoot Windows OS, desktop applications, hardware,and peripheral equipment. -Managed laptops, desktops, and printers. -Installing and Maintenance of CCTV System. -Cabling and LAN troubleshooting. 2. SSM Infotech Solutions Pvt Ltd. As IT Engineer at NTPC Ltd., Jhanor, Dist- Bharuch. June – 2016 To Dec -2016 -Assembling and troubleshooting of hardware devices. -Basic networking, Configuration of TCP/IP setting. -Maintenance and updation of patches in Antivirus (  Trend Micro ). -Printer and scanners installation and troubleshooting. -Disk Management, Partitions, Folder sharing, Access Permission. -Zimbra Mail configuration, backup, restore and troubleshooting. -Installation Of Microsoft Windows Series (Win7, Win8, Win10). 3. Vsmart Solutions As Desktop Support Engineer, Vadodara, June-2017 To Feb-2018. -Provide end user support working on Desktop Systems. -Setup Computers and install software for various applications and programs. -Test Computers to ensure proper functioning of computer systems. -Install and test maintain desktop software applications and internet browsers. -User provisioning user accounts, directory permissions. -Maintain computer peripheral devices like local, network printers and scanner. -Conduct remote troubleshooting. -Interact with staff on desktop problems and their resolution. 4. Renovision Automation Service Pvt Ltd. As IT Engineer AT ABB India Ltd. Maneja, Vadodara March – 2018 To April-2019. -Prioritizing service tickets and providing support service to clients as per ITIL Process. -Monitoring, Maintenance and optimization of ABB Network connectivity issue. -Resolving daily technical issues and providing Support For Printers, Networks and VC Devices for managed client environment. -Providing Support for IBM Tivoli Application. -Managed Installation of new Cisco and Polycom VC Devices. -Give Network Support L1 To Network Team and give console For Cisco Network Switches and Wireless Lwap Devices For Configuration. -Provide VIP IT Support for ABB Client Meetings and Events on ABB Maneja as well as ABB Savli and ABB Halol Location as per Client requirements. -IT Asset Stock Management. COMPUTER PROFICIENCY 1. MS Office Suite Like Office 2007, 2010 and 365. 2. WINDOWS Os XP, Vista, 7, 8. 3. Servers like active directory, DNS, and DHCP. 4. Internet Browsers like Internet Explorer, Google chrome, Mozilla Firefox. PERSONAL DETAILS D.O.B.: September 18,1991 Nationality: Indian Permanent Address: D-501,Royal Paradise, Near Rajput Samajwadi, Opp. Voltamp Transformers, Vadodara Languages Known: English, Gujarati, Hindi Marital Status: Married Hobbies: Internet Surfing, Gaming, Cricket, Reading Books, Listening Music. Strength: Team Spirit with Adaptability, Loyal and Eager to Learn. Enthusiastic learner who quickly grasps new concepts and technical skills. DECLARATION I hereby declare that the above mentioned information is true to the best of my knowledge. Ashirwad Patel