Ashbin James

I do have 6 years of experience in IT system administration and Technical support and Application support.

I am very proficient in managing systems, configuring Os, Troubleshooting Issues , IT administration, Incident managements, application support and customer handling. 

My last job role was as a Google workspace product specialist, 

–handling customers as a product specialist in solving the issues.

–acted as an SME for a team of 20 with the product

–Resolving user issues, raising consults, coordinating with developers

–good knowledge in tools like, Salesforce, BMC remedy, JIRA, SQL