Ashantie Stamps- - Reeveswood District, Porus P.O, Manchester, Jamaica
Objective
To be productively engaged in an organization where my communication and customer service skills will be effective in enabling the organization to accomplish its goals, while ensuring the growth of my profession and development.
Experience
Marketing Sales Representative at Sterling Travel
January 2015 – February 2016
Job Description:
Selling products by persuading customers.
Making outbound calls to prospective customers; to advertise products that were being sold.
Receiving inbound calls from persons who were interested in knowing more about products that were offered.
Customer Service Representative at Sutherland Global Services
March 2016 – April 2018
Job Description:
Receiving inbound calls to resolve customer complaints.
Assisting customers with orders, refunds and exchanges.
Replying to customer emails.
Providing significant customer service to customers.
Customer Service Representative at Superior Publishing
August 2018 – March 2020
Job Description:
Receiving inbound calls from customers with queries about products and services offered.
Replying to customer emails.
Assisting customers with orders and tracking.
Providing high quality customer service.
Education
Bishop Gibson High School
High School Diploma-
Customer Service
Knox Community College
Associate’s Degree-
Customer Service
Northern caribbean university
Bachelor’s Degree-
Business Marketing
Skills
abilities
Ability to handle multiple jobs at once.
Strength working with customers.
Financial knowledge.
Great customer service skills.
Conservational and approachable.
Hobbies
Reading
Interacting with people
Playing Netball
