ASHANTI JOHNSON, PMP
Maryland, USA--Ashanti Johnson’s LinkedIn
SUMMARY: Ashanti is a client-centered Senior Agile Project Manager with a Master’s in Supply Chain Management and over eight
years of delivering profitable and successful projects in the tech and financial industries. Her strongest skill sets include:
● Leading cross-functional teams to execute large-scale process improvements and tech integrations for Enterprise teams
● Managing budgets, financial oversight, and vendor contracts to maximize cost savings and revenue growth
● Implementing technology solutions, workflow automation, and process improvements to enhance productivity and scalability
EXPERIENCE
EDUCATION
The Strategy Haus by AJ— Jan 2023 - Present
Towson University
MS, Supply Chain Management
BS, Business Administration
Project and Operations Consultant; Aug 2024 - Present
● Manages a rotating portfolio of 5+ projects for SMBs and enterprise clients
in fintech, marketing, and e-commerce sectors. Details include:
○ Translating business and leadership goals into six- and seven-figure
budgets and 12-month project plans
○ Enhancing operational efficiency through financial oversight,
progress monitoring, and compliance reporting
○ Securing $500K in awards by overseeing vendor relationships and
managing government/business contracts
○ Driving client onboarding and retention for 15+ clients by
developing tailored workflows that improve team coordination
○ Increasing operational efficiency by 8–10% by introducing new
reporting tools and streamlining supply chain processes
Part-Time Project and Operations Consultant; Jan 2023 - Aug 2024
● Led high-impact system implementations, tech integrations, and process
improvements across target industries
● Developed forecasting and reporting tools for a fintech product to improve
strategic decision-making
● Spearheaded a four-month sales and process improvement project for a retail
supplier, securing 10 new accounts and increasing sales by 10%
● Strengthened vendor relationships to ensure consistent client engagement and
order frequency
Best Egg — Sep 2022 - Aug 2024
Senior Project Manager / Marketing Manager
● Led multi-channel marketing campaigns and A/B testing initiatives, boosting
conversions by 20% and exceeding adoption goals by nearly 20%
● Optimized customer journeys, improving retention by 10% and increasing
engagement and CTR rates by 8–10%
Wilmington Trust — May 2019 - Sep 2022
Project Manager II / Vice President
● Directed CRM integrations, cost-reduction efforts, and process
improvements, saving $1M while driving adoption and engagement
● Monitored client adoption and engagement metrics, collaborating with
C-level executives to secure new client relationships
Project Manager / Management Trainee / Banking Officer
● Led 13 client-facing teams to drive retention and productivity while
spearheading leadership development and CRM launch initiatives
● Designed and delivered team-wide training programs, increasing adoption by 10%
M&T Bank — May 2016 - May 2019
Relationship Manager / Associate
● Consistently exceeded sales goals on a portfolio of B2B clients by cultivating
relationships and identifying cross-selling opportunities
● Implemented data-driven process improvements, increasing efficiency by
10% and improving product success rates by 5%
CERTIFICATIONS
Project Management Institute
Project Management Professional
(PMP)
PMI Agile Certified Practitioner
(PMI-ACP)
Monday Work Management Core
Asana Workflow Specialist
ClickUp Expert
SKILLS
Project & Operations Management
Task Prioritization
Project Planning
Budget Development
Vendor & Contract Negotiation
Stakeholder Engagement
Client Onboarding
Data Analysis
Process Optimization & Strategy
CRM & Tool Integrations
Change Management
Training & Development
Risk Management & Compliance
Strategic Vision
Leadership / Professionalism
Customer-Centered
Agile Mindset
Time Management
Attention to Detail
Critical Analysis
Tech & Tools
CRM
Microsoft Office
Google Suite