Good learner in all the tasks and always doing my work effectively and efficiently.
Talented, ambitious and hardworking individual with broad skills in customer support.
Furthermore, adapt at handling multiple tasks in a daily basis competently and at working well under pressure
Graduate i3.6 years of experience in customer handling via email, Chat & calling and content moderation profile.
EXPERIENCE
Radical Minds Pvt. Ltd. | Customer Care Executive
"Completed 1 year in Radical minds very peacefully and having experience of dual chatting simultaneously with zomato's delivery partners from PAN India.
SAR Groups | Backend executive (E-mail)
Completed 6 months in Livpure process.
Handled escalations from PAN India regarding service/ Installation through Inbound/Outbound calls and E-Mails.
Responsible for Closure of escalations without harming departmental targets and service schedule.
TASKUS Pvt. Ltd. | Content Moderator
Completed 1.6 year in Taskus as Content Moderator.
Handled the submission of user generated content to an online platform.
Determine if user's posts meets the guidelines of the platform and the group.
Remove offensive posts, offensive Language , and spam user's accounts.