Asad Ullah
Sales & Digital Marketing Lead
I am seeking a role as a Digital Strategy, Content & Customer Engagement Specialist,
leveraging 5+ years of intensive experience across Digital Marketing, Sales, Content
Creation, and High-Volume Customer Service. My proven record includes qualifying and
engaging over 1,000 leads to drive a 15% sales spike, boosting digital visibility by 40%, and
concurrently coaching over 75 students to achieve elite IELTS/PTE scores. Proficient in AI
tools and SEO. I am committed to continuous learning and growth, and I am eager to join a
professional, forward-thinking environment where my strategic communication and
metric-driven approach can have a profound organizational impact.
Contact Information
Email
Upon request
Address
Sialkot, Punjab, Pakistan
Phone
Upon request
Nationality
Pakistan
Social links, website
Experience
Sep 2022 - Apr 2024
Sales & Digital Marketing Executive
5G Group of Companies, Sialkot, Pakistan
• Drove 15% Sales Growth: Qualified and engaged over 1,000+ warm leads,
directly driving a 15% increase in quarterly sales through strategic upsells
and unique value positioning.
• Elevated Brand Visibility by 40%: Managed daily social media strategy,
creating over 500 engaging posts and visual assets that strategically
highlighted unique property offerings, boosting visibility by 40%.
• Cultivated Client Pipeline: Systematically connected with hundreds of
potential clients, enhancing the online brand presence and showcasing
distinct real estate advantages.
Dec 2018 - Jan 2022
Content Assistant & Frontline Support
Shahi Qila, The Taste of Lahore, Birmingham
• Managed high-volume order flow, collaboratively processing over 70 daily
phone and in-person customer orders, while maintaining a 98% order
accuracy rate.
• Increased social media engagement by 30% by frequently refreshing content
multiple times per week with targeted promotions and sales updates.
• Assisted with daily operations and maintained restaurant cleanliness for
hundreds of daily customers.
Apr 2010 - Nov 2018
Hospitality Operations Manager & Customer Relations Lead
Royals Restaurant, Smethwick, Birmingham
• Served as the main contact, managing over 50 daily orders -) while
maintaining high accuracy and speed.
• Increased customer retention by an estimated 20% via attentive service,
generating hundreds of annual repeat visits.
• Optimized operations by serving 300+ customers daily and cutting morning
kitchen prep time by 15% -).
May 2024 - Oct 2024
Remote Customer Support & Web Content Creator
Tourism Iceland Company, Remote
• Promptly resolved over 100 traveler journey issues, contributing to a 95%
positive customer satisfaction rating.
• Increased organic traffic by 18% by regularly creating over 15 SEO-friendly
website content pieces, collaborating with the team for optimal results.
• Ensured comprehensive customer support and developed over 5 helpful
website resources, resulting in a 10% reduction in repeat inquiries.
Nov 2024 - Present
IELTS, PTE, Academic English & Arabic Instructor
Language Zone (Verified by British Council) in collaboration with Himalayas School and
Colleges
• Coached 75+ students (IELTS/PTE) with the team, leading to successful global university
placements.
• Instructed Academic English/Arabic (9th12th grade) at Himalayas College, ensuring
student mastery of core subjects.
• Integrated AI tools into lesson plans, boosting student engagement and module success
by 25%.
• Delivered specialized programs, including a foundational coding course, achieving a 92%
student success rate in assessments.
Education
Pakistan
Bachelor of Science in English
University of Sargodha
Skills
Languages
Technical Skills: Digital Marketing & Content: Social Media Management, Content
Strategy & Creation (Web & Social), SEO (On-Page), Email Marketing, Digital
Communication AI & Data Fundamentals: Generative AI Applications (Prompt
Engineering, Personalized Content), AI Tools (ChatGPT, Gemini, Perplexity), Data
Analysis (Basic), Python (Basic), Web Scraping (Basic) Advertising & Analytics: Paid
Ads (Meta Ads, Google Ads - Entry-Level), Google Analytics (Basic)
Soft Skills: Client-Centric Communication, Adaptive Problem-Solving, Collaborative
Drive, Strategic Engagement, Learning Agility, Resilience, Organizational Prowess
Certificates & Courses
English (British)
Advanced. EF SET English
Certificate (C1 Advanced)
Urdu and Punjabi
Native
CEFR C1 Advanced English Level, EF SET English Certificate (C1 Advanced)
Generative AI Fundamentals, IBM via Coursera
Crafting Personalized Content with Gen AI: Create a Campaign
Coursera
Social Media Marketing: Facebook, Twitter, YouTube, Instagram, SEO.
via Reed.co.uk
Communication For Everyone, Arizona State University via Coursera
Organizational Leadership, Northwestern University via Coursera
Write Professional Emails in English, Georgia Institute of Technology via Coursera
The Strategy of Content Marketing, University of California, Davis via Coursera
Marketing Strategy, IE Business School Executive Education via Coursera
