Asad Jabbar

CURRICULUM VITAE ASAD JABBAR --pk.linkedin.com/in/masadjabbar 708, Sumya Bridge View, Block 3, P.E.C.H.S, (75000) Karachi, Pakistan Summary With a robust background in strategic operations, I have led various business development initiatives, from deploying manufacturing technologies to expanding e-commerce portfolios, resulting in significant revenue growth. My leadership optimized e-commerce departments, streamlining workflows across platforms. I have collaborated with diverse sectors like Automotive, FMCG, Defence, Electronics, Jewellery, Healthcare, etc. Skilled in navigating complex operational landscapes, I am committed to driving strategic initiatives for organizational success and growth. WORK EXPERIENCE Operations Manager June 2024- Currently Working Iberianz (SPCTEK- eCommerce Agency), Karachi, Pakistan               Leadership: Leading and guiding team of 20+ members across various departments (Sales, Marketing and Operations) to keep them aligned to achieve company’s Goal. Team Building: Fostering a collaborative and productive work environment by monthly inter departmental meetings and daily Standups. Strategic Planning: Introduced and Developed comprehensive roadmaps to enhance client’s account efficiently with projected expectation. Data-Driven Decision Making: Using data and performing analysis to identify trends, opportunities and challenges in the marketplaces such as Amazon, Walmart, eBay, etsy. Performance Management: Setting clear goals and expectations for clients by providing feedback, and evaluating team performance which increased productivity by 20% Communication: Effectively communicating operational progress, challenges, and recommendations with the use of tools such as JIRA, Hubspot and Google Workspace. Client Relationship Management: Overseeing the management of 25+ accounts across different marketplaces, by ensuring weekly reporting and monthly meetings. Resolving client challenges in a timely and effective manner, increasing retention by 15% Reporting: Preparing and presenting detailed monthly reports to both the CEO and Directors. Market Analysis: Staying updated on market trends, competitor activities, and buyer’s behavior to make informed decisions. Network Development: Exploring and Developing partnerships with other agencies to offer clients comprehensive solutions. Building relationships with industry professionals to expand the company's reach. Training and Development: Initiating training programs to enhance critical thinking and innovative skills across team members. Directing them towards right resource to increase their knowledge base Mentorship: Providing guidance and support to team members, by doing one on one sessions with team members. Cross-Functional Collaboration: Building strong relationships with other departments to improve efficiency and problem-solving. Streamlining workflows to ensure timely delivery of milestones. Growth Opportunities: Identifying new business opportunities and sharing ideas for company’s expansion. Head of Operations and Business Management Jan 2016 – May 2024 GRIT 3D, Karachi, Pakistan   Strategic 3D Printer Management: Managed the deployment, training, and consultancy of 3D printing technologies across governmental and private organizations, including IDAP Lahore, Engro Fertilizers, and Premiere Motors, generating $70,000 in annual revenue. E-commerce Portfolio Expansion: Introduced new products to the company's e-commerce portfolio, resulting in a 20% annual revenue growth. Page 1 of 3              E-commerce Department Leadership: Directed and supported the e-commerce department to optimize sales, marketing and customer management workflows across platforms such as Wordpress, Olx, Whatsapp Business, Amazon UAE and Daraz. Inventory Management Expertise: Strategically supervised and streamlined inventory operations for ecommerce stores in the UAE and Pakistan. Product Development and Launch: Spearheaded the launch of new products based on customer feedback analysis and global trend compilation, ensuring long-term market acquisition. Partnership Development: Expanded overall margins by 10% through strategic partnerships with local and international distributors and suppliers. Technical Team Supervision and Training: Oversaw and trained technical teams in the installation and standard operating procedures (SOPs) of 3D printers for various organizations. Technical Training Delivery: Conducted comprehensive training sessions for technical and non-technical staff, both internally and on-site, to implement additive manufacturing workflows using leading products like Ultimaker, Formlabs, Phrozen, Creality, and Shining 3D. Team Management: Led and managed a team of 10+ individuals to implement new processes and workflows, significantly enhancing manufacturing efficiency across FMCG, automotive, oil & gas, and architecture sectors. Communication Tool Implementation: Researched, planned, and implemented communication tools such as Microsoft Teams, Google Suite, Slack, Trello, and Zoom, improving online communication and enhancing aftersales support and product development processes. Budgeting and Product Management: Developed budgets, feasibility reports, and managed product development processes to deliver innovative solutions for corporate clients like the Department of Geology UoK and Monit Pvt Ltd, reducing time-to-market. Collaboration for Social Impact: Coordinated with global organizations like e-Nable Chapter to design functional prosthetics using composite materials, securing sponsorship from Samsung Pakistan to aid over 100 disabled individuals across Pakistan. Lean Manufacturing Implementation: Implemented lean manufacturing strategies at Engro Fertilizers Dharki, integrating additive manufacturing and reverse engineering technologies to produce parts locally, resulting in cost savings of up to 10%. Stakeholder Engagement and Growth Strategy: Maintained close coordination with stakeholders to identify key trends, challenges, and growth opportunities in Pakistan, UAE, and KSA. Low-Volume Manufacturing Solutions Design: Researched and designed low-volume manufacturing solutions for clients such as Thall Engineering, Karsaz Pvt Ltd, Jazaa Foods, and Mediplas, optimizing their product development cycles and reducing time-to-market. Account Executive - Elite Division (Part-Time) August 2020 – March 2022 Extreme Commerce, Karachi, Pakistan      Product Launches : Spearheaded the launch of 4 products across 3 diverse categories (Household, Home & Kitchen, Health) on Amazon Marketplace, achieving a sustainable growth rate of 10% within a year, resulting in a revenue of $60,000. Remote Team Management: Effectively managed and coordinated remote teams located in various countries including China, Canada, UK, Qatar, and UAE, utilizing communication tools such as Zoom, Trello, and Google Suite to ensure seamless collaboration and workflow efficiency. Supplier and Manufacturer Relations: Conducted extensive research, communication, and negotiation with suppliers and manufacturers from platforms like Alibaba, 1688, as well as local markets in China, Taiwan, and Indonesia, ensuring the procurement of high-quality products to maintain a competitive edge. Analytical Insights: Created detailed Cost Benefit Analysis Reports for different products, resulting in a 5% reduction in time to market, facilitating quicker product launches and improved profitability. Competitive Analysis: Developed Comparative Analysis Reports across competitor products on Amazon UK and USA marketplaces, gaining valuable insights into unique product offerings and identifying opportunities for introducing new products to capture market share. Page 2 of 3      Vendor Coordination: Successfully coordinated and managed vendors for various aspects including product sourcing, packaging, design, development, inspection, logistics, and content development (Graphics, Video, Text), as well as liaising with tax consultants, ensuring smooth and efficient operations throughout the supply chain. Social Media Trends Research: Conducted in-depth research and evaluation of trends in social media platforms such as Instagram, TikTok, and Pinterest, utilizing tools like Helium 10 and Jungle Scout to inform marketing strategies and enhance brand visibility. Payment Gateway Integration: Proficiently integrated and set up payment gateways including Wise, PayPal, Payoneer, and Stripe, ensuring secure and seamless transactions for customers and optimizing revenue streams. E-commerce Setup and Management: Managed the complete e-commerce setup, including website development, social media presence, and digital marketing strategies, to enhance brand awareness and drive sales growth. Issue Resolution with Amazon: Handled case filing, negotiation, and resolution of issues with Amazon teams, demonstrating strong problem-solving skills and ensuring compliance with platform regulations to maintain a positive brand reputation and customer experience. Embedded Systems Engineer May 2015 – December 2015 Creative Dynamics Engineering, Karachi, Pakistan  Developing Flowchart, algorithms and execution processes for IOT devices.  Technical Product Research Reporting for Development according to clients Requirements.  Troubleshoot and Debug Codes for stem and arduino ontroller on Keil and Arduino Interface.  Multiple Codes developed based on NRF51822 Cortex-M0 32 bit Arm controller, PIC16F877, PIC18F2331, Atmega 2560.  Softwares used; Keil uVision, PIC-C, Arduino for programming  Matlab for model development and LabView for Acquisition and Analyzing Data.  Developed a Console Based Application on Visual Basic for IR Remote Learning Device.  Designed Butterworth Filter for Faucet Flow Meter using Piezo Electric Sensor and displayed data on Labview. EDUCATION Bachelors of Electronics Engineering  Director & Dean’s Scholarship Higher Secondary Education (Pre-Engineering) Karachi Institute of Economics and Technology, Karachi Pakistan Jan 2011 - Dec 2014 Bahria College NORE-I, Karachi, Pakistan Aug 2008 -June 2010 Secondary Education (Science) St.Paul’s English School, Karachi, Pakistan Aug 2006 – June 2008 CERTIFICATIONS LANGUAGES - Google Project Management Foundation in 2023 - Bridging Differences: The Art of Creating Agreements by Timelenders 2019 - Acquired Facebook Tools Certification in 2018 from Digital Eggheads - Acquired Google Ads Certification in 2018 from Digital Eggheads - Completed Certified course of PLC Programming from MUTECH - Completed Certified course of PIC Microcontroller from Skill Development Council -Urdu (Native), -English (Fluent) IELTS Certification with 7 Bands on 6th June 2023 Page 3 of 3