Asad

Asad

$10/hr
Dynamic professional with expertise in email marketing, customer service, Excel, email handling.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Islamabad, Pakistan, Pakistan
Experience:
5 years
 ASAD IQBAL Contact no-, Email:- Date of Birth: 11- Sep-1995 CAREER OBJECTIVE: To become a part of a dynamic group where I could further explore the skills and capabilities, which I gained in the whole working career and in present job experience, and to serve in a challenging work environment with equally vast opportunities of career development based upon achievements results. CAREER PROFILE/SKILLS: Microsoft Word, PowerPoint, Opera PMS, Munshi10, Interpersonal Skill, Team Management, Confident and Problem Solving. PROFESSIONAL WORK EXPERIENCE: Organization:Windsor Limousine & Chauffer’s Services, NYC (USA based Luxury Chauffeur-Driven Limousine Services) Designation:Dispatch Operations Manager Tenure:25th Sep-2022 – 05th Jan -2024 Responsibilities / Experiences: 1. Interacting with the clients to manage their requirements and booking rides. 2. Arranging Confirmed Pick up’s and Drop Off’s from USA main Airports and booking Chauffer’s to arrange PU and DO timely to cover the Trips Transfers urgently. 3. Updating Transfers and driver’s records timely on online Portal and Sheets 4. Interaction with the team to make sure the process goes smoothly and issues are being handled in timely manner. Organization:AKD Security & Facilities Management (UK based Security Company) Tenure:19th March -2020 – 10th Sep-2022 Designation:Operations Coordinator Responsibilities / Experiences: 1. Interacting with the clients to manage operations and sorting out issues if any. 2. Arranging and booking security operatives timely to cover the sites urgently. 3. Updating shifts and officer’s records timely on online sheets. 4. Interaction with the team to make sure the process goes smoothly and issues are being handled in timely manner. Organization:Garrison Officers Mess General Head Quarter (GOM GHQ) (HQ 10 Corps) Rawalpindi. Tenure:02 Oct -2018 to 01 Mar-2020 Designation:Kitchen Supervisor / Cost Controller & Store Supervisor Responsibilities / Experiences /Achievements: Shipping and Receiving of daily kitchen raw materials. Record keeping / Managing Ledger Providing Monthly / Stock taking Reports of overall Store Monthly Function Closing & Preparation of Monthly Summary Restaurant & Bar B Q Menu Costing Finalization of VVIP/Outside Events. Daily & Monthly Reporting to Manager F&B. Recipes costing. Managing/Controlling Cost Preparing food cost on daily & monthly basis. Maintaining duty roaster of service staff & Cooking Staff Organizing the inventory, storage,& distribution of food stuff and supplies Making sure the kitchen is a safe and hygienic place to work Helping to plan menus Monitor manage food waste daily Usage of left-over food Organization:Grand Ambassador Hotel (Hospitality Industry) Tenure:03 Oct- 2017 to 23 Sep 2018 Designation:Front Desk Officer & Night Auditor Responsibilities: Meet and greet all guests upon arrival and departure. Maintains regular contact with guest. Ensure that all facilities are available to the guest. Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guest with reservation. Ensure guest is serviced within specified time. Take quick action on guests’ problem and solve it immediately. Assist guest to stay with us again. Balancing the revenue and expense transactions, occurred during the day. Check all reservation discrepancies, posts charges and generates folios, updates housekeeping status and closes cash counters. Posting Night in system and changing system date (Munshi10). OrganizationRoyalton Hotel Rawalpindi (Hospitality Industry) Tenure05Aug-2016 to 12 Sep 2017 DesignationNight Auditor & Front Desk Officer Responsibilities Balancing the revenue and expense transactions, occurred during the day. Check all reservation discrepancies, posts charges and generates folios, updates housekeeping status and Closes cash counters. Posting Night in system and changing system date. Organization:Rejoined Grand Regency Islamabad (Hospitality Industry) TenureAug25-2015 to Jul10-2016 DesignationSenior Front Office Supervisor Responsibilities: Assist guest with reservation. Ensure guest is serviced within specified time. Take quick action on guests’ problem and solve it immediately. Organization:Royal Manor Islamabad (Hospitality Industry) Tenure:Nov11-2014 to Aug17-2015 DesignationFront Desk Supervisor Responsibilities: Ensure guest is serviced within specified time. Take quick action on guests’ problem and solve it immediately. Assist guest to stay with us again. Organization:Ramada Hotel Islamabad (Hospitality Industry) Tenure:Dec19-2013-Aug08-2014. Designation:Guest Service Officer Responsibilities: Ensuring and providing flawless, upscale, professional and high-class guest service experiences Analyze customer’s feedback and providing strategic direction to continuously improve overall rating Respond to guest needs and anticipating their unstated ones Organization: Grand Regency Hotel Islamabad (Hospitality Industry) Tenure: May15-2012 - Nov10-2013 Designation:Front Office Associate Responsibilities: Meet and greet all guests upon arrival and departure. Maintains regular contact with guest. Ensure that all facilities are available to the guest. ACADEMIC EDUCATION: GraduationB.A (Alama Iqbal Open University) IntermediateFederal Board Abbottabad S.S.CFederal Board of Intermediate & Secondary Education PROFESSIONAL SKILLS: MS Office(All versions, esp. MS Word, MS Power Point and MS Excel) Opera PMS(Reservations, Checked In-Out and Housekeeping) Munshi10, Munshi 9(Reservations, Checked In-Out, F&B and Housekeeping ) Soft skillsInterpersonal Skill, Communication Skill, Team Management, Confident, Problem Solving, Facilitating Skill and Presentation Skills. KEY STRENTH People Skills Social Skills Interpersonal Skills Relationship Management Communication Skills PERSONAL INFORMATION: Date of Birth:11- Sep-1995 Marital StatusMarried NationalityPakistani CNIC#- REFERNCES: Hina PhilipTania Jamshed Head of HR DepartmentRED Crescent Islamabad Media Math Pvt Ltd-
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