Asad Ali Baig

- ASAD ALI BAIG - https://bold.pro/my/asadali-baig-/117r https://www.linkedin.com/in/asad-ali-baig-/ Via Franciacorta 36, 00188 Roma (RM) Italia ADMINISTRATIVE ASSISTANT Experienced administrative assistant with four years of diplomatic experience looking for a new challenge. Proven ability to streamline operations and boost productivity through efficient correspondence management, document organization, and office oversight. Proficient in communication, organization, and Microsoft Office. Eager to leverage skills in a role that fosters professional growth, aligns with my values, and offers financial advancement. PROFESSIONAL EXPERIENCE Embassy of Pakistan, Rome (Via della Camilluccia, 682, 00135, Roma, Italia) Administrative cum Office Assistant Jun 2020 - May 2024 Main Responsibilities and Accomplishments: Management of Correspondence: Managing and responding to customer inquiries with empathy and efficiency, resulting in a 90% customer satisfaction rate. Communication Handling: Answering, screening & forwarding emails, calls & visitors, improved response efficiency by 25%. Scheduling call & emails, increased efficiency by 30%. Data Organization: Collecting and presenting information, improved accessibility by 35%. Standardising data formatting, reduced errors by 20%. Office Systems Maintenance: Maintaining files and systems, increased organisation by 40%. Monitoring transactions, enhanced accuracy by 25%. Logistical Support: Organising events, Workshops & Seminars, improved efficiency by 30%. Managing travel & accommodation arrangements, reduced issues by 20% CERTIFICATIONS IELTS (Overall 7.0 Band) Google Analytics Certificate Leader Development Certificate General Management AIESEC Leadership Certificate Financial Accounting Certificate MS Office Basic Certificate Intro to CRM Certificate Building Business (Facebook) LANGUAGES Urdu English Italian Hindi Punjabi Supplies and Equipment Management: Ensuring maintenance & availability of Office supplies, reduced downtime by 15%. Accountancy Responsibilities Assisting Accountant with Accounting Tasks, increased productivity by 20%. Making payslips of the Local Staff. ORGANIZATIONAL AND COMMUNICATIONAL SKILLS Verbal Communication Written Communication Active Listening Interpersonal Skills Presentation Skills Conflict Resolution Negotiation Skills Adaptability Team Leadership Problem Solving EDUCATION Bachelor in Business Administration and Economics University of Rome, Tor Vergata (Rome, Italy) Bachelor in Business Administration and Management. University American College Skopje (Skopje, North Macedonia) Higher Secondary School Certificate Bahria College Islamabad (Islamabad, Pakistan) V OLU N T E E R I N G E X P E R I E N C E Sunshine Summer Camp Time Management Customer Relation Management Multitasking Calendar Management: Meeting & Event Coordination Jul - Sep 2018 Participated in the Sunshine Summer Camp project with AIESEC Italia and AIESEC Russia in Voronezh, where I developed cross-cultural communication skills among children through teaching, workshops, and cultural festivals. Supported camp activities and staff, and explored Russian culture. TRAINING AND WORKSHOP Financial Accounting Competition Dec 2019 Achieved second place in the Financial Accounting Team Competition in Skopje, Macedonia. https://lnkd.in /ga3J4JQ