Aryamahdi Ramadhan

Unit 116/1 Elouera Street Braddon, ACT 2612- ARYAMAHDI RAMADHAN OBJECTIVE Having experience in Hospitality whilst university, I’ve achieved skills that I can use to progress into a potential role that I can commit to and grow. Having developed my skills in a working environment alongside people with different personalities coming from different backgrounds as well as learning new things has been proven beneficial towards my professionalism and workplace attitude. PROFESSIONAL ACHIEVEMENTS CREATIVE VIDEO One of the 20 winners for the 2015 HP Youtube Fanfest Indonesia Competition EDUCATION Indonesia University of Education - Participant of Battle of Brain Debate Competition (2015) Al-Irsyad Satya Islamic School – Student with 100% Attendance (2016/2017) UC College Cultural Diversity Scholarship – 2017 Asia World Model UN 2019 (Bangkok, Thailand) – Delegate MUSIC 2015 English Festival, held by The English Department of Widyatama University – 2nd Place Winner of Singing Competition ARTS PASPAMPRES CANBERRA 2019 Theater Performance – Cast WORK EXPERIENCE Medibank Customer Service Consultant (Jan 2021– Jan 2022) Take calls and answer customer enquiries Keep up with KPIs for calls per hour Work with Team Leader and/or Frontline Helpdesk in assessing system issues in OSCAR and iMed Now before, during, or after calls Maple + Clove FOH Staff (Aug 2020 – Nov 2021) Greeting and delivering exceptional customer service Taking calls and logging in bookings Check cleanliness of the venue (bathrooms, restaurant and bar area) Recommend customers favourite dishes and drinks as well as taking their orders • Take phone bookings and set up table reservations Work with Head Barista in delivery stock for front of house drinks Monster’s Kitchen and Bar – Ovolo Nishi Hotel Receptionist/FOH Staff (Jun 2020 – Aug 2020) Serves visitors by greeting, welcoming, and directing them appropriately Informs visitors by answering or referring enquiries Logging in restaurant bookings and taking calls Help set up the bar area Maintain cleanliness of restaurant area Guide customers to their tables, take their orders as well as delivering food and drinks to guests’ tables during breakfast and dinner Kokomo’s Food Runner/Waiter (Jun 2019 – May 2020) In charge of serving food and drinks to customers Check cleanliness of the venue (bathrooms, restaurant and bar area) Helped recommend customers favourite dishes and drinks as well as taking their orders • Assist section waiters on cleaning and setting up tables SKILLS Bilingual (English, Indonesian) Cooperative Attentive Adaptability Fast Learner Efficiency and Effectiveness in Task Management Exceptional knowledge in Microsoft (Word, Excel, PPT, etc) EDUCATION SECONDARY EDUCATION – 2014 - 2017 Al- Irsyad Satya Islamic School HIGHER EDUCATION – JUN 2017 - JAN 2018 Diploma of Business – University of Canberra HIGHER EDUCATION – JAN 2018 - MAY 2020 Bachelors of Politics and International Relations – University of Canberra REFERENCES JUSTIN Maple + Clove – Owner/Manager - LAUREN Kokomo’s – Manager Facebook: Lauren Trump RICKY Monster’s Kitchen and Bar – Bar Manager/Supervisor Facebook: Ricky Liau KUNAL Monster’s Kitchen and Bar – Breakfast Manager/Supervisor - JASON GRIGGS Medibank – Team Leader-