Arvin Joseph Lugtu

ARVIN JOSEPH S. LUGTU  CSR / LEAD GENERATION SPECIALIST PROFILE CAREER OBJECTIVES: • To find opportunities to exemplify my skill and talent and through that be able to help the company to move forward and achieve its corporate goals. • To pursue a career in an established company and excel in an atmosphere where professional growth is a priority. • To put a theoretical technical knowledge to the challenge of the real word with the end view of bridging the gap between theory and practice EDUCATION EDUCATIONAL BACKGROUND: TERTIARY: DEGREE : Bachelor of Information and Technology School: AMA College Inclusive dates:- SECONDARY: Olivares College – -) PRIMARY: Holy Francis School – -) WORK EXPERIENCE • • • CONTACT MOBILE PHONE:- EMAIL:-HOBBIES Net surfing Playing basketball Cycling • • • • • • Everise October 2024 - August 2025) Wellcare - Customer Service Representative WindshieldHUB (March 2024 - October 2024) Seller Sales Representative - Lead Generation Specialist INGREDIENTS ONLINE (April 2023 - February 2024) Sales Representative - Lead Generation Specialist WEBHELP (June 2022 – March 2023) Lazada Ph - Chat Support 2017 – 2022: TELETECH UHC TELETECH - Health care Account – assisting customers for reimbursement, health care plan status - CSR TELSTRA POWERED BY TELETECH • Performs duties and responsibilities in assisting customers in moving landline, TV, internet services and mobile device. • Tracking of devices to where and when would it be delivered • Selling Telstra products • Customer services Billing inquiries, technical support-: ALORICA Frontier - Customer Service representative, Technical support, billing inquires, tracking of orders, up selling • Walmart – Tracking customers order, customer service, checking of items or availability • Caesars -Hotel reservation over the phone, customer service, sales account • 2013: DEPARTMENT OF BUDGET AND MANAGEMENT - Internship -: SABINO FURNITURE SHOP -Family business – Manager SKILLS • • • • • Clear Communication Strong Time Management Problem-Solving Skills Attentiveness Computer literate PERSONAL INFORMATION: BIRTHDAY: BIRTH PLACE: AGE: GENDER: RELIGION: Civil Status: December 15, 1987 Pasay City 37 years old Male Catholic Single CHARACTER REFERENCE - Marian Danica Galban Business Switch – Manila Junior Business Consultant- - Tessa Amor Rivera Senior Process Executive Cognizant Technology-