Energetic professional with a proven track record of
delivering results in fast-paced, customer-focused
environments. Adept at building strong relationships
and providing exceptional support, I bring a unique
combination of sales and administrative expertise to
the table. Driven by a passion for problem-solving and
a commitment to excellence, I am eager to bring my
skills to a new challenge and contribute to the success
of a dynamic team.
WORK EXPERIENCE
ARVEY LEO OLIVERA
ADMINISTRATIVE ASSISTANT
CONTACT INFORMATION
RE Cold Caller | M-Power Solutions
July 2022 - January 2023
Increased customer satisfaction by offering friendly,
helpful and informative customer service.
Location
Recorded details from customer communications on CRM.
>> Bataan, Philippines
Dealt with complex customer complaints professionally and
Email
politely, resolving issues with favourable solutions.
>>-
Skype
>> live:.cid.4bad48d3f282648e
English Teacher | Sunny Hillside School
June 2021 - July 2022
WhatsApp / Viber
Planned lessons with dynamic discussions and exercises to
>> -
promote engagement.
SOFT SKILLS
Organized engaging resources to promote student learning
and progress against course objectives.
Honest and Trustworthy
Helped students overcome language barriers through
Self-starter and Self-motivated
motivation, dedication and persistence in helping them to
Able to work Alone & with a Team
succeed.
Responsible and Reliable
Admin Assistant | Municipality of Mariveles
Coachable and Adaptable
June 2020 - December 2020
Goal and Detail-oriented
HARD SKILLS
Performed administrative tasks, document management,
and report development for inter-departmental use.
Answered phones and performed clerical office functions.
Good Communication Skills
Uploaded files and entered data into the records
Good Customer Service
management system.
Microsoft Excel, Word & PPT
Proofreading and Editing
Web Research and Data Analysis
Canva and Adobe Photoshop
Data Entry (50-60 WPM)
EDUCATION BACKGROUND
Bachelor of Secondary Education Major in English
Polytechnic University of the Philippines - Bataan
2015 - 2019
Graduated with Latin honors as Cum Laude
