Arunkumar S

Business Analyst - Immediately Available to be HIRED! ARUN KUMAR SUBRAMANIAN, CBAP®, CCBA® Certified Business Analyst IIBA® Mobile: - ~ Email:-,-Passport No.: Z- (13/10/2015 – 12/10/2025) ~ Current location: Bangalore Offering 10+ years of IT experience as Techno Functional Professional with ICT Business Analysis skills. Additional Skills – Manual Testing, SQL, Cloud Computing, Agile Business domains – ICT/Telecom: 7+yrs, Insurance (Property & Casualty): 1+, Health care: 1yr. PROFESSIONAL SNAPSHOT  Lead and facilitate business analysis activities for a number of project work streams, ICT Systems utilizing both waterfall and agile/iterative approaches.  Document core artefacts - including As-is/To-be process maps, requirements at all levels including Use Cases, User Stories and utilizing Agile / Scrum delivery.  Identify, influence and lead stakeholders at all levels in order to undertake proactive and flexible engagement and collaboration with project teams.  Lead Manual Test Planning- Preparation and Execution phases (SIT, E2E, UAT in an IT environment)  Excellent all round communication and interpersonal skills with capability of working across borders and cross organizational boundaries  Completed a Certificate Course on “Amazon AWS Cloud Architecture Solutions” Sep 2017. EMPLOYMENT SCAN Tech Mahindra UK (Sub Contract), Maidenhead, UK || Business Analyst || Jan’17 – Mar’17 Client: Three UK  Facilitated the BA workshops for eliciting and finalizing the IT Requirements for the complete IT Transformation Programme of H3G.  Involved in detailed requirements analysis, gathering and feasibility analysis.  Responsible for collating/ evaluating requirements from business clients for translating customer requirements into functional requirements (Userstories)  Facilitated skills and experience while spearheading the E2E customer workshops  Synchronized with partners, architects, product teams, solution designers and testing team to identify any gaps in requirements from solution implementation perspective.  Used the Process design / workflow tool like Visio, Requirements Management tool IBM – DOORS.         Tech Mahindra, Bangalore|| Solution Designer ||Mar’16 – Sep’16 Client: British Telecommunications (BT), OSS BSS Consultant (Solution designs) Ensured the alignment to the existing and new requirement while fulfilling the need for all the stakeholders affected by the requirement during the life cycle of the development. Identified all the impacted systems for a particular customer story, involved in the solution design process with high level estimation for implementing the solution. Produced E2E Solution design (High level designs). Imparted assistance to the Development & Test Engineers in implementing & validating business scenarios. Mobily Infotech, Bangalore || Business Analyst, Solution Design ||Apr’14 – Mar’16 Clients: Mobily, Saudi Riyadh and HMC Qatar Analyzed the business and stakeholder requirements while translating them to functional requirements and decomposed them to integrated high level solution designs while recommending process improvements. Involved in the E2E interface analysis of complete telecom application stack for various business scenarios including deliverables like RRL - Requirements Review Log, UCM - Use case matrix, IMS - Interface Mapping Specifications, DFD - Data Flow Diagram, ITP - Interface touch points. Efficiently, developed sequence diagrams for various BSS business flows for consumer and business segments using Microsoft Visio. Proactively, ensured standardization, reduction of defects and leveraging resources such as people, technology, and communication on the assigned projects. Assisted team of integration & system test engineers in implementing requirements from E2E perspective.                     Performed Quality and Auditing process using IBM Rational Clear Case for all the delivered project artifacts in co-ordination with the Senior Program Manager. Successfully, worked on projects (onshore & offshore) with perfection in all core areas of projects i.e. Time, Budget and Quality; while wearing the hats of Solution Designer. Mastercom Tech Services Pvt. Ltd., Bangalore || IT Project Manager ||Jan’14 – Apr’14 Client - Tata Communications Was stellar in managing the Operations team (T2R) to resolve trouble tickets raised by the Service Provider for billing operations with total customer satisfaction. Handled the E2E IT Operations (L1/L2 support) team of 5-8 resources. Diligently, ensured smooth business operations by providing Month End Support (24/7) during the User Billing Cycles and MIS Management Reporting on the status of the Projects to the Program Directors on a regular basis. Participated in Business Sign-Off Contract initiations and facilitated all handovers of Migration Projects. Accenture Services Pvt. Ltd., Bangalore ||Business Systems Analyst|| Jan’10 – Jan’14 Clients - Telefonica O2 UK, KPN Netherlands, Cox Wireless US, State Farm Insurance US, Du-Dubai. Meticulously evaluated information and distinguished user requests from underlying business needs. Analyzed Solution Architecture documents like SBP’s (Solution Blue Prints) and ITQS (Information Technology Quick Scan). Stellar in Requirement Elicitation, Document Analysis (UI Specs, Wireframes, Process Maps, Business Architecture Docs), Gap Analysis, Business rule extraction, managing requirements. Diligently, documented the requirements into agile artifacts - User Stories, Acceptance Criteria & Mockups. Estimations of the upcoming user stories using Voting Mechanism involving all the business stakeholders. Involved in the extensive Agile delivery experience in Iteration planning throughout Sprints & Releases Supervised functional/non-functional/regression testing entire applications with high quality, validate and regress bug fixes. Efficiently, verified accuracy of the application’s documentation (NFR Document, High Level Designs, Test Approach, Test Plan, Test Exit Report) Understood customer business requirements and converted them into Business Flows and User Acceptance Test case (UAT) documents. Subex Ltd., Bangalore ||Product Test Consultant ||Apr’07 – Jan’10 Clients - STC, PRTC, Du-Dubai, MTN-Yemen, Maxis Malaysia Worked in the on the product Moneta Revenue Assurance System OSS/BSS which is a complete revenue assurance / mediation system, designed to tackle critical revenue assurance challenges across the entire revenue chain. Developed the Test Scenarios/Test Cases/Traceability Matrix to meet all the Business requirements. Involved in Testing the Configuration of System Components (Wireless/Wire line Fixed and Mobile products) & evaluation of client business logics. Involved in Validation of all the Data Adapters (ASCII/Binary/ASN) which are responsible for parsing and loading the Usage CDR Records in to the Control Points of Moneta (Revenue Assurance Tool). Responsible for the Testing the Product Configurations like (CDR Parsers/Decoders, Data Adapters/Control Points, Measures, Rating/Rerating Analysis, Telecom Audit Reconciliations, Cases, KPI's and Dashboard configuration analysis and Business Report Validations. Prepared release / usage notes as per the customer prior to the Product Release; involved in analytics for revenue assurance road map, methodologies to identify financial leakages. ISRO (Indian Space Research Organization) Centre, Bangalore || Research Associate || Sept’05 to Feb’07  Undergone Industrial Training at Satellite Communications Program Office, ISRO HQ, Department of Space.  Carried out project “Monitoring and Control of DWR Transmitter System” at ISRAD, Bangalore CORE SKILLS Operating Systems Technologies Software Tool Kit Telecom Specialities IT-Solution Delivery Competencies Software Testing capabilities Software Methodologies Cloud Technology Solutions Windows 95, 98, 2000, XP Windows XP, MS Office Suite (MS-Excel, MS-Word, MS-PowerPoint, MSSharePoint) AcRES [Requirements Analysis], IBM DOORS, Microsoft Visio, SQL, Oracle Toad, IBM Rational Clear Quest Mantra, Bugzilla, Testlink BO (Business Objects XI) Reports, Moneta (Telecom RA Tool). Telecom Revenue Assurance, Mediation, Billing and Network Provisioning Mobile Application Testing, Synergy CRM, Online Customer Channel - Ecommerce Requirement Elicitation, Requirement Analysis; Use Cases Waterfall and Agile Methodology Document Analysis (UI Specs, Mockups and Wireframes, Process Maps, Business Architecture Docs), Software Fit\Gap Analysis Business rule extraction, Business Requirement Documentation(BRD) Functional Requirement Specifications(FRD/RSD) Software Requirement Specification(SRS) Use case Realizations, Analysis\Review of Requirements. Functional & Non-Functional Specifications Story Decomposition, User Stories, Acceptance Criteria, Mockups and Wireframes Requirement Workshops, Product Backlog Requirements Prioritization (MoSCoW analysis) and Iteration Planning Sprint Planning and Interface Analysis Manual Testing Skills, Performance Testing, Functional Test Planning-Preparation and Execution, Traceability Matrixes. SDLC, QA Process Cycle, Impact Assessment, Waterfall and Agile methodologies Amazon AWS Cloud solutions of Amazon web Services like Compute, Networking, Storage, Content Delivery, Database, IAM, EC2, VPC, S3 etc. NOTABLE ACHIEVEMENTS  “Rising Star” Award Winner in Accenture, for consistently striving to deliver the Business objectives by Maximizing Client Values, 2011  “Hat’s Off” Award in Subex, for Best Quality Product Releases for Customer Maxis Malaysia , 2009  Bagged “Meritorious Student” Award for Top Performance in Master Degree, VTU, Karnataka, India, 2007  Won “First Prizes” back-to-back in National level CAMLIN Handwriting Competition held in Bangalore, Karnataka , India, 1997 & 1998 INDUSTRY CERTIFICATIONS  [CBAP®] Certified Business Analysis Professional from IIBA®, Toronto, Canada  [CCBA®] Certification of competency in Business Analysis from IIBA ®, Toronto, Canada  “AWS Cloud Solution Architect - Associate Level” Certified Professional from simplilearn, Sep 2017  Communications Media & Technology Certified Professional from Accenture, India  Insurance Generalist Certified Professional from Accenture, India  Insurance Generalist from Tech Mahindra, India  IIBA Volunteer for the Level 3 Certification redesign framework reviews 2016. ACADEMICS  M.Tech -Electronics from Visveswaraiah Technological University with Distinction (FCD); 2006  B.E - Telecommunication from Visveswaraiah Technological University with Distinction (FCD); 2004 PERSONAL DETAILS  Driving License: KA-  Interests: Cricket / Music / Travelling   Preferred Location: Bangalore/UK/Ireland Availability: Immediate Joinee