Arun Kumar

 Curriculum Vitae Arun Kumar H. NO 785, Bhagwati Nagar Jammu, 180002 Mb: - Email: [email protected] ---------------------------------------------------------------------------------------------------------------------------- Objective To utilize my knowledge for leveraging the functioning of the organization and enrich myself with the best practices of my employer to make a meaningful contribution through dedicated hard work and perseverance in Technical fields. Total experience (6+yrs) Competent Synergies Pvt. Ltd (National Vender for Bharti Airtel for collection & billing) Worked as a Team leader for Airtel Collection process for JK circle from June 2018 till June 2020. Job Responsibilities:- Maintaining Master data of barring cases. Responsible for Collection DBCS report Postpaid. MIS reporting from agency to regional office on daily base for Postpaid. Responsible for Management of overall database of Postpaid for JK circle pertaining to collection related working. Monitoring the customers’ payment status & updating same in Database along with daily/weekly/monthly MIS Waiver posting & raising SR’s. Team handling & reporting on daily basis. DST (Direct Sales Team for Bharti Airtel Postpaid sales) Worked as Backend Executive for Airtel Postpaid sales for Jammu Zone from May 2015 till May 2018 Job Responsibilities:- Handling Sales target on daily basis of B2B & B2C. Documentation compliance & end to end follow-up for activation of accounts. Daily aligning up with team for sales target. Market Visit on sales lead/service. CRO at ARC (Airtel Relationship Center- Trikuta Communication) Worked as Backend Executive for Airtel Postpaid sales for Jammu Zone from April 2014 till April 2015 Job Responsibilities:- Handling Customers & resolving queries. Fresh connection activation & service. Handling Billing part & sharing MIS on daily basis. VAS activation/deactivation. Number disconnection & re-activation SIM swap, CAF filling, Data entry on various Software’s. Educational Qualification Passed 10th from J&K Board of School Education. 10+2 Delhi Board of School Education. Graduation from EIILM University. Technical Qualification One year computer diploma. Personal Information Name-Arun Kumar Father Name-Sh. Jagdish Raj Date of Birth-04-Aug-1990 Martial Status-Married Nationality-Indian Language Known-English, Hindi &Punjabi Permanent Address-Ho No 785 Bhagwati Nagar Teh and Dist Jammu Contact No- Interests and Hobbies Keen to adapt new ideas and to undertake new responsibilities, reading, listening music, traveling, playing cricket and net surfing. Strengths Believe In Team Work, Fast Learner, and Hard working, responsible, Honest, Sincere and fully dedicated towards my Job Good Communication Skills, will Power to succeed and firm belief in God. Self disciplined, target oriented high level of integrity and commitment. Good Communication and Coordinating skills can undertake self responsibility whilst being a team player. Date: Place:Jammu(Arun Kumar)