Documentation can make or break the user experience, let's work together to make yours coherent and usable. Users stick with good products they are comfortable with using, and I create documentation that helps build that level of comfort and understanding.
A large part of my time is spent using the written word to help users understand software and hardware. I create, proof, and edit user’s guides, FAQs, knowledge base articles, and other technical documentation for a wide variety of target audiences, from the home user to seasoned systems administrators and programmers.