Artum Ramos

I am a Senior Technical Consultant and Microsoft Dynamics 365 Specialist with over 9 years of hands-on experience in designing, developing, and delivering enterprise-grade CRM and web solutions. My expertise spans Microsoft Power Platform (Power Apps, Power Automate, Power Pages), Dynamics 365 (Sales, Service, and Custom Modules), Azure Services (Functions, App Service, Active Directory/B2C), and full-stack development using .NET (Framework and Core), C#, JavaScript, and React.

Professional Experience

Senior Technical Consultant

365 Mechanix (Integrated Office Solutions Inc)

Nov 2022 – Present

• Develop and enhance Power Platform solutions including Power Pages, Power Apps, and Power Automate with deep C#, JavaScript, and PCF component customization.
• Build and deploy Azure Functions for advanced data migration and automation workflows.
• Manage CI/CD pipelines via Azure DevOps and ALM Accelerator; create custom deployment tools using C# and console apps.
• Deploy web apps in Azure App Service and configure Azure AD and B2C for authentication and security.

Microsoft Dynamics CRM Developer

Moretelecom (via Emapta)

July 2021 – March 2023

• Led development of SAM Portal (MVC .NET Framework frontend) integrated with D365 CRM and multiple external APIs.
• Built CRM custom workflows and data connectors supporting customer and dealer/staff transactions in real time.
• Enabled seamless data communication between portals and CRM backends through RESTful APIs.

Microsoft CRM Developer (Service Consultant)

CGI Philippines

July 2019 – June 2021

• Supported and enhanced CGI’s internal global client management system using Dynamics 365, JavaScript, and C#.
• Implemented new features and integrations for BELL Smart Home Canada, combining Dynamics CRM, Azure APIs, and React TypeScript custom portals.
• Worked collaboratively with international teams in Canada and Denmark.

Software Development Engineer

XRM.PH

Oct 2016 – June 2019

• Delivered solutions for Mitsubishi’s Dealer and HR Management Systems using Dynamics CRM 2015 and ADX Portals.
• Built dashboards, plugins, and modules for clients including Cordlife, SNR, and World Vision using CRM, C#, and JavaScript.
• Integrated SMS services and appointment modules, enhancing business workflows.

Freelance Developer

(Various Clients)

Ongoing

• Created custom .NET Core/MVC applications with Angular and API layers for photography and networking platforms.
• Integrated CRM with .NET systems for 2Circles and others; implemented door access controls using Xamarin.
• Developed VB.NET-based automation tools with Crystal Reports for Saint Peter Life Plan agents.

Core Skills

• CRM: Microsoft Dynamics 365, ADX/Power Pages
• Power Platform: Power Apps, Power Automate, PCF
• Azure: Functions, App Service, AAD, B2C
• Web Dev: ASP.NET Core/Framework, MVC, Web API
• Frontend: JavaScript, React, Angular, HTML/CSS
• DevOps: Azure DevOps, CI/CD, ALM Accelerator
• Tools/Other: Visual Studio, Postman, Git, Crystal Reports