Arthur Jesus Baltazar

ARTHUR JESUS SAGUIT BALTAZAR Block 14 Lot 15 Residencia Del Rio, Catalunan Pequenio, Davao City, Philippines Contact Number: - Email Addresses:-OR-CAREER OBJECTIVE: To obtain a position where I can maximize my multilayer of management skills, computer technical skills, work with quality assurance, program development, training experiences, customer service oriented, and to successfully promote my abilities in computer workmanship in the fields of Information & Technology. SUMMARY OF QUALIFICATIONS: Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the field of I.T. Management, Systems Implementations, Infrastructure Management (Networks & Server Infrastructures) in the following businesses like Banking/Financial, Retail and Hospitality for diverse business types. With 14 Years solid experience in the field of Information & Technology and System’s Administration including its implementation. Major strengths include strong leadership, excellent communication skills, competent, strong team player, customer service oriented, attention to detail, and dutiful respect for compliance in all regulated environment, as well as management skills including hiring, termination, scheduling, training, sales, marketing, operations, payroll, customer service and other administrative tasks. Strong knowledge in implementing company’s systems and a clear vision to accomplish the company goals. PROFESSIONAL ACCOMPLISHMENTS: 1. Conducted more than a thousand English classes at 51talk Inc. On-line Teaching Company. 2. Manages diverse types of System’s Implementation’s such as Point Of Sale Systems (Retail, Restaurant, Kiosk Base and ATM Systems); Banking Systems such as Financial Suites and ERP (Enterprise Resource Planning System – Accounting/Finance, Fixed Assets, Sales, HR, Procurement and Inventory) 3. Prioritized support services such customer service based system’s design such as Online Banking Support, Helpdesk Managed Support – Ticket Based ITIL Compatible. 4. Manages different system’s projects and implementation’s in the Philippines, United States and in the Middle-east. 5. Implementations of multi-concept Restaurant Systems such as POS Sales, Inventory, Costing, Accounting Solutions to provide accurate reports. 6. Computer Hardware Maintenance such as computers, pos machines, printers (diverse types), scanners & peripherals and includes networking maintenance and support. Includes support on all versions of MAC OS. 7. Network design and administration, this includes installation, configuration and troubleshooting that will caters solutions by providing fast and sufficient services in a minimum required time. SUPPORTED SYSTEMS AND PRODUCTS:       Microsoft Products ( Windows Operating Systems, Microsoft Office and other Microsoft Enterprise Products) MAC OS / 10.xxx / Cheetah, Yosimite, Sierra, El Capitan, etc.. Linux, Unix / AIX IBM Systems Point Of Sales Systems ( Transight, Aloha, NCR, Restaurant Manager etc..) Database Systems and Servers Microsoft, Oracle, Sybase and Unix Database Systems ERP Systems such as Microsoft Great Plains, Oracle Financials, SAP Business and Business One. FocussoftNet ERP Products.    Network Management Systems Cisco Management System, Solarwinds etc. Server and Remote Management such as VMWare, Citrix Metaframe and Microsoft Server/Enterprise Products. Office 365 manages and support all versions in all platforms (Windows, Mac OS) specially for cloud-based environment. EMPLOYMENT HISTORY: 1. Online Home Based K-12 Teacher, 51Talk Inc. - 2017- Present 2. Technical Support Team Leader, IBEX Gobal Support Inc.., Davao City - 2016 Information & Communication Head (ICT Dept. Head), Enterprise Bank Inc., Davao City -. Technical Support Team Leader, Telepeformance Inc./VXI Inc., Davao City 2014 3. 5. Technical Support Team Manager, 21POS Inc., Davao City - 2014 6. Senior Consultant, Sutherland Global Services, Davao City - 2014 7. I.T. Manager, Fine Foods Company, Al Khobar, Saudi Arabia – -) 8. Network Administrator, Kudu Company, Riyadh, Saudi Arabia – -) 9. Network Administrator, DB Soft Philippines Inc., Pasig City, Philippines - -) 10. Network Engineer, Makati Microshop Inc., Makati City, Philippines - -) EDUCATIONAL ATTAINMENT: Bachelor of Science in Electronics & Communication Engineering, Rizal Technological Colleges, Mandaluyong City, Philippines: 1997 2. High School Graduate, Guadalupe Catholic School, Makati City, Philippines: 1991 3. Elementary Graduate, Guadalupe Elementary School, Makati City, Philippines: 1986 1. CHARACTER REFERENCES: 1. Atty. Ronald E. Alvizo, CEO/President, Enterprise Bank Inc., Davao City Philippines- 2. Dr. Bassam Boodai, Managing Director, Jenan Real Estate Saudi Arabia-3. Engr. Saleh Al Saleh, Chief Administrative Officer, Kudu Company,-4. Mr. Ramon T. Arce, Vice President Off-shore, DBSoft Philippines Inc.,-