ARTHUR
CABANTOG
Phone: (-
E-mail:-Skype ID:-
EXPERIENCED PROJECT MANAGER
PROFILE
I am an experienced Project Manager skilled in Social Media Management and
Marketing, SEO, Content Writing and Administration.
I also have strong leadership, organisational and customer service skills. I am
looking for a company that I can grow with and contribute to its sucess long
term.
EXPERIENCE
VIRTUAL ASSISTANT
LEARNING MANAGER
SKILLS
Entrust Credit Repair (July 2017 - August 2017)
Processing of applicant application
Filing of Credit Report
Data Entry to CRM and applicant follow ups
Creating and Administering Service Agreement
Email Management
Inbound and Outbound calls (appointment setting)
Sitel Philippines (February 2010 - June 2017)
Manages all training needs of clients that are based in the US and
Australia
Recruitment and testing of agent and support staff applicants
Office administration
Creating and presenting performance data to the Director of Operations
and the client.
Manages a team of agents or trainers
Improvement of processes to achieve business goals / ROI
Instructional Design
Proficient in Google Tools and Microsoft Office
Data Entry and Research
Proficient on Microsoft Office and Google apps
Proficient on Asana, RingCentral, Phoneburner, Whatsapp, Zoom, Skype and
CRMS
Customer Service. Email Management, Chat, Scheduling
Skilled on Social Media Management, Wordpress and SEO
Office Administration
EDUCATION
BA
COMMUNICATION ARTS
Trinity University of Asia (1992 - 1998)