SKILLS
Communication
8
Administrative Tools
9
Social Media Marketing
8
Gathering And Interpreting Data
9
Video Editing
7
Copy Writing
7
Adobe Photoshop
8
0
2
4
6
8
10
WORK EXPERIENCE
TECHNICAL SUPPORT
REPRESENTATIVE
Transcom Worldwide Philippines Inc, PASIG, NCR / Dec 2016 –
Dec 2019
PROFILE
•
Keep records of customer interactions or transactions, recording
Hard-working professional with 7+ years
details of inquiries, complaints, or comments, as well as actions
of experience and a proven knowledge
taken.
of customer satisfaction, customer
•
service, and troubleshooting. Aiming to
leverage my skills to successfully fill the
customers' problems.
•
Virtual Assistant role at your company.
CONTACT
•
adjusting bills.
•
Solicit sales of new or additional services or products.
•
Recommend improvements in products, packaging, shipping,
service, or billing methods and procedures to prevent future
problems.
-
NAVOTAS
POLYTHECNIC
COLLEGE
Navotas City, NCR
Computer Systems and Network
Technology
(Apr 2011)
Resolve customers' service or billing complaints by performing
activities such as exchanging merchandise, refunding money, or
EMAIL:
EDUCATION
Contact customers to respond to inquiries or to notify them of claim
investigation results or any planned adjustments.
-
LINKEDIN:
https://www.linkedin.com/in/arronasignacion-/
Refer unresolved customer grievances to designated departments
for further investigation.
•
PHONE:
Check to ensure that appropriate changes were made to resolve
LOGISTICS CHECKER
Wespac Meat Processing Corp , Navotas , NCR / Jun 2016 – Oct
2016
•
Examine contents and compare with records, such as manifests,
invoices, or orders, to verify accuracy of incoming or outgoing
shipment.
•
Prepare documents, such as work orders, bills of lading, or shipping
orders, to route materials.
•
Record shipment data, such as weight, charges, space availability,
damages, or discrepancies for reporting, accounting, or
recordkeeping purposes.
•
Deliver or route materials to departments, using work devices, such
as handtruck, conveyor, or sorting bins.
•
Pack, seal, label, and affix postage to prepare materials for
shipping, using work devices such as hand tools, power tools, and
postage meter.
PRODUCTION WORKER
Proserve Manworks Inc, General Trias, Cavite / Jun 2015 – May
2016
•
Sort, grade, weigh, and inspect products, verifying and adjusting
product weight or measurement to meet specifications.
•
Stack finished packaged items, or wrap protective material around
each item and pack the items in cartons or containers.
•
Tend or operate machine that packages product.
ON SITE REPRESENTATIVE / CHECKER
Cargoflex Enterprise Inc., Manila, NCR / Aug 2013 – Mar 2015
Freelancer for a Shipping Company. Product Listing, Quality
Checking of different goods and Securing Shipping documents
RECEIVING CLERK
Isetann Recto – Warehouse , Manila, NCR / Feb 2013 – Jul 2013
Product Listing, Quality Checking, Item Classification, Data entry,
and Barcode making
MIS ADMIN TRAINEE
SPI Semicon Global, General Trias, Cavite / Jan 2013 – Jan 2013
•
Diagnose, troubleshoot, and resolve hardware, software, or other
network and system problems, and replace defective components when
necessary.
BAGGER
SM Bacoor Supermarket , Bacoor, Cavite / Feb 2012 – Jul 2012
https://www.youtube.com/watch?v
=-FxSP6Ay5nE
R E F E R E N C E S
available upon request
