Arriane Mendoza Sta. Maria
Email:-Contact No. -
QUALIFICATIONS
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Skilled in Client management, designing organizational systems and
developing an effective communication platform to build long-term
relationships with key stakeholders.
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Possess a strong technical/business acumen and a keen eye for talent and
the ability to source effectively for high profile, critical positions
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Adept at applying new skills quickly and efficiently in high-pressure
environments while managing large workloads, diverse staffing teams, and
high-quality standards.
SKILLS
• Advanced sourcing expertise including Boolean search strings, x-ray searches, and
talent pipeline building across multiple platforms.
• Skilled in using a wide range of Applicant Tracking Systems (ATS) and Human
Resource tools, including Bullhorn, Salesforce JobScience, TalentCube Compass,
Fieldglass, Ratify, HireAra, and WorkPro.
• Extensive experience with Client Relationship Management (CRM) systems and job
boards such as LinkedIn Recruiter, Monster Talent CRM, Dice, CareerBuilder,
Indeed, Seek, Broadbean, and Daxtra.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint)
and Google Workspace (Gmail, Calendar, Docs, Sheets).
EDUCATION
LYCEUM OF THE PHILIPPINES UNIVERSITY
Bachelor of Science in Business Administration
major in Human Resource Development and Management
WORK EXPERIENCE
SYSGEN RPO Inc. (June 2021 – Present)
Recruitment Consultant / Mobilisations Coordinator – Client: Chandler Macleod
Group, Australia
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Candidate Onboarding Coordination: Facilitated candidate registrations in
alignment with recruitment timelines, ensuring all documentation and
compliance requirements were met prior to mobilization.
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Client Engagement & Documentation: Generated accurate client quotations
and managed the creation and submission of rate templates, supporting
account managers in streamlining proposal processes.
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CRM & Database Management: Maintained and updated candidate and
client data in Bullhorn and internal CRM systems, including managing
timesheet approver details and placement records.
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Timesheet & Approval Oversight: Proactively monitored and followed up on
pending timesheet approvals with clients and hiring managers, ensuring
timely processing of payroll and contractor payments.
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Compliance & Mobilization Readiness: Verified candidate work-readiness by
reviewing required documents, certifications, and onboarding steps before
adding profiles to the mobilisation tracker.
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Client Communication & Purchase Order (PO) Coordination: Reviewed and
updated PO/CO spreadsheets; liaised with clients to obtain new or updated
purchase orders to avoid billing delays and maintain service continuity.
Senior Technical Recruiter – Client: Peoplebank, Australia
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Professionally trained and experienced in using the Boolean search string
methodology in sourcing viable candidates using different job board and
search engines such as CareerBuilder, Monster, Dice, LinkedIn, etc.
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Has a firm understanding of a wide variety of skill sets, roles, job functions,
and buzz words across Government, Bank, Utilities and Telecommunication
industry with a focus on technical IT positions like developers, engineers,
architects, program/project management, consultants)
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Covers different tasks in the areas of active and passive sourcing which
includes sourcing, screening, interviewing, evaluating candidates, even
formatting resumes to meet client expectations
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Utilizes different data mining tools such as in-house ATS and VMS systems
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Fosters long-term relationships with candidates and clients
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Researches new technologies and makes recommendations on additional
candidate pools and recruiting techniques, after evaluating market
condition
Makes recommendations on additional candidate pools and recruiting
techniques, after evaluating market conditions
UPWORK / FREELANCE (July 2023 – July 2025)
HR Generalist – Client: VTech Dealer IT, USA
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Serve as an HR Generalist to assist the company in Talent Acquisition,
screening resumes, conducting interviews, and collaborating with managers
to choose the best-fit candidates. The role also involves posting job
vacancies in the US, assisting with the onboarding of new team members,
and managing a database of potential hires to facilitate an efficient
recruitment process.
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Provide HR services, handling tasks like responding to HR-related inquiries,
organizing HR documents, and keeping accurate member records.
Additionally, this position is responsible for managing onboarding and
offboarding activities, contributing to company culture efforts by sourcing
and purchasing company-branded items, and supporting various projects
within the Business Operations team.
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Assist in procurement working closely with the Purchasing Admin to
determine purchasing needs, identifying suppliers, managing orders, and
ensuring timely delivery of equipment and ordering uniforms for team
members in the US and Philippines.
PSG Global Solutions Inc. (June 2018 – June 2021)
Senior Technical Recruiter – Client: INT Technologies, USA
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Sourced resumes of qualified candidates for specific job orders across
Government, Bank and Utilities Industry with a focus on technical IT
positions like developers, engineers, architects, program/project
management, consultants) using job boards, applicant tracking systems,
company websites, etc.
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Conducted phone interviews to pre-screen candidates, verifying their
qualifications, availability and compensation requirements; documents
these interviews.
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Set up interviews between candidates and hiring managers.
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Involved in recruiting passive candidates, through phone calls, emails, and
general relationship- building.
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Made recommendations on additional candidate pools and recruiting
techniques, after evaluating market conditions
Created offer recommendations, salary negotiations, and participate in
agile iterations.
MicroSourcing (November 2016 to May 2018)
Real Time Analyst / Workforce Management Analyst – Client: UCloudLink, Hongkong
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Was responsible for real time-time and/or intraday management of
resources to ensure the correct number of agents at the right times are in
their seats.
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Coordinated appropriate staffing allocation and availability of call center
staff in order to achieve service level objectives.
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Adjusted intraday forecasts derived from understood business drivers to
determine required staffing levels by projecting call volumes, call duration,
and required staffing levels using current trends and historical data.
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Administered volume contingency action plans as deemed necessary and
appropriate.
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Ran and analyzed reports with the result of making recommendations for
adjusting staffing levels to meet departmental productivity and profitability
goals.
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Facilitated real-time discussions with necessary stakeholders.
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Keyed daily exception requests, updates schedules and responds to
escalated issued and ad-hoc requests.
VXI Global Solutions Inc. (October 2015 to November 2016)
Subject Matter Expert – Client: AT&T, USA
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Implemented best practices related to the account.
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Provided guidance on how my capability can resolve an organizational need.
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Took Supervisor Calls for agents that are in need
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Provided support to all departments requiring services of a Subject Matter
Expert
