Arra Camile Mangio

MANGIO, ARRA CAMILE M. PERSONAL PROFILE Secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company. CONTACT 0992 - 834 - 7606-63 Hazel Heights Subdivision, Iba O' Este, Calumpit, Bulacan QUALIFICATIONS EDUCATION Bachelor of Arts in Mass Communication Major in Broadcasting Bulacan State University City of Malolos, Bulacan 2012 - 2016 WORK EXPERIENCE Established 6 years of experience in customer service in telecommunication industry from both sales and technical suppoort which specializes in providing world class support to our clients all over United States of America. Customer Service Sales Associate I Can work well both independently as well as a team. CHARACTER REFERENCES • Provide satisfaction by recommending the product that fits their needs. • Provide honest information about billing disputes. • Resolve type of problems such as phone product confusions, billing disputes, refund process request. • Selling products based on the customers wants and needs and provide execptional support. • Retention and collection Ruffa Ugay Customer Service Associate II Flexible and hard working person Fully dedicated and commited towards the task assigned to me. Auditor / Duty Manager 0956 - 277 - 8239 John Lawrence Chua Senior Specialist 0991 - 460 - 3855 Concentrix Daksh Service Inc. SM Cyberwest Building 6F, Edsa Corner West Ave Quezon City Philippines December 2020 - December 2022 Sprint and T-Mobile Glorietta 5, Ayala Makati City Philippines April 2016 - January 2020 AT&T Mobility • Provide accurate answer to customers billing questions and inquiry. • Troubleshoot customers phone and other issues such as emails, network and computer navigations. • Provide satisfaction and customer loyalty. • Retention and collection