High-performing executive support professional with 6+ years of experience managing complex projects, supporting senior leaders, and aligning cross-functional teams in nonprofit, public sector, and global education environments. Proven track record of driving efficiency, increasing stakeholder engagement, and building systems that improve outcomes and accountability. Certified in Project Management (CAPM), bringing a global perspective to operations, training, and communications.
SKILLS
Executive Scheduling & C-suite Support
Strategic Planning & Project Execution (CAPM)
Federal Grant Compliance & Documentation
Stakeholder Relationship Management
Budgeting, Invoice & Expense Tracking
Process & Operations Improvements
Event & Training Coordination
Data Collection & Analysis (Excel, Google Sheets, Airtable)
Cross – Cultural Communication
PROFESSIONAL EXPERIENCE
NORTHWEST SIDE COMMUNITY DEVELOPMENT CORP 01/2023 – Present
Executive Assistant
Provided high-level administrative support, project management and leader support to expand executive decision-making and drive organizational goals for a Community Development Financial Institution (CDFI) with a focus on economic development.
Supported the CEO and executive board in aligning a $20M federal grant strategy (EDA) by coordinating 50+ stakeholders, managing deliverables, and overseeing documentation, resulting in finalist recognition.
Developed a harmonization plan to align departments with organizational KPIs, streamlining internal communications, mitigating risks, and improving strategic alignment.
Created SOPs and implemented project management practices for catalytic development initiatives, improving internal tracking, compliance, and reporting.
Built and managed service contracts, vendor relationships, and interagency collaborations to expand program impact and enhance operational efficiency.
SCHOOL BOARD PARTNERS 03/2022 – 11/2022
Executive Assistant
Managed across teams to deliver fellow support, including group and career coaching, webinars, and trainings. Built relationships with 60+ school board members nationwide and coordinated professional development through access to industry policies, procedures, and organizational resources.
Served as primary liaison to Bloomberg Philanthropies and other high-value partners, contributing to $1M+ in new funding for education initiatives.
Directed event logistics for national programming (30 speakers, 80+ attendees), ensuring end-to-end delivery including contracts, technology, travel, and post-event analysis.
Drafted MOUs and oversaw vendor negotiations to tighten fiscal accountability and improve lifecycle contract management.
Designed and launched a feedback system that increased participant satisfaction scores by 20% in under six months.
LEADERSHIP FOR EDUCATIONAL EQUITY 06/2021 – 02/2022
Coordinator
Collaborated with a team of 25+ to identify electoral (local, state, and national) opportunities for candidates within education and provide relevant training for candidates.
Orchestrated the placement of policy fellows in government and nonprofit sectors, prioritizing underrepresented candidates.
Managed $2.68M in program budgets, expense reports, and fund tracking, ensuring alignment with federal and internal policies.
Improved fellowship logistics and documentation, resulting in better retention and performance tracking.
MICHIGAN STATE UNIVERSITY 08/2020 – 10/2021
Finance Assistant
Coordinated reservations, travel arrangements, invoices, sub-awards, and reimbursements for 30+ faculty members in alignment with division policies, procedures, and timelines.
Managed reimbursements, travel logistics, sub-awards, and budget reconciliation for 30+ faculty, ensuring timely processing and fiscal compliance.
Partnered with faculty and vendors to improve financial reporting accuracy and improve vendor communications.
NIHON UNIVERSITY (Tokyo, Japan) 03/2016 – 04/2019
Language Instructor
Managed the advanced English instruction classes for 200+ students in Tokyo. Supported teachers and administration in communication-focused methodologies and theories to increase students’ communicative ability to meet academically appropriate levels.
Developed learning and experiential outcomes in 200+ adult clients in their English language proficiency and education by building and managing relationships, providing individualized lessons, and collecting feedback for future lessons.
Reviewed and optimized English language educational components, leading to better student outcomes and higher GPA.
Managed intern recruitment and training, ensuring successful placement in major universities.
EDUCATION
M.A., Michigan State University, 2015
B.A., Music, Willamette University, 2010
PROFESSIONAL DEVELOPMENT
Certified Associate of Project Management (CAPM), 06/2024
Project Management Institute