Arnold Vandoorne

Arnold Vandoorne

$25/hr
BENELUX Customer Facing Expert
Reply rate:
9.09%
Availability:
Full-time (40 hrs/wk)
Age:
38 years old
Location:
Budapest, Pest, Hungary
Experience:
6 years
CURRICULUM VITAE PERSONAL DETAILS Surname Name Date of birth, place Address Arnold Vandoorne April 9, 1987 - Ostend Gender Nationality Civil State Driving License Email Male Belgian Married; father of 2 Yes- Telephone - Greszl Ferenc Utca 36, 2094 Nagykovacsi Hungary WORK EXPERIENCE Year Company Function Tasks/Responsibilities June 2019 – December 2019 TCS It support analyst – contractor role BENELUX – FRENCH market end user support May 2019 – June 2019 Eaton Industries O2C – BENELUX sales area October 2017 – June 2019 Eaton Industries Senior CSR Continuous Improvement SMEBENELUX Order Management Specialist September 2016 - October 2017 BP Pricing Analyst Customer service for the BENELUX market, order management, issueing credit notes, debit notes, handling claims, return orders, logistic issues,… Manage the pricing master data which includes customer hierarchy, prices, discounts, rebates, contracts, investments, promotions, Net Hard Floors, Target List Prices, etc. May 2015 September 2016 BP Customer Service Representative January 2015 May 2015 Computacent er Services Process trainer October 2014 May 2015 Computacent er Services May 2014 October 2014 IT helpdesk agent, supporting in Dutch, French, English and German Yourtrans Kft. Managing director international transportation December 2013 - Computacent June 2014 er Services IT helpdesk agent, supporting in Dutch, French and English November 2012 - Belgian Navy December 2013 Water quality control, compressed air supervisor October 2007 November 2012 Belgian Navy Propulsion/maintenance assistant July 2006 October 2007 Daikin, Invitrogen Order picking, Coordinator October 2005 – June 2006 N/A Fishing vessel deckhand, orchard work (NewZealand) EDUCATION O2C front office for the Automotive Benelux Team/back office maintaining CMD in SAP and related systems Providing service desk and client specific training to new starters. Tracking training progress, rewriting study material. Single point of contact with end users, troubleshooting diverse IT related problems Management of the company, finance, handling orders, acquiring new customers, hiring drivers, planning optimal routes and refuel rhythm in compliance with driving time regulations. Scanning the freight exchange (TIMOCOM), daily communication with driver and verify all the necessary documents are correctly filled in (CMR, packing documents, tachograf papers,…) Single point of contact with end users, troubleshooting diverse IT related problems. (team player of the month award period January-March) Person responsible for the continuous quality and production of drinking water by reverse osmosis and aftertreatment. Quality inspection prior to embarking water in foreign ports. Working with specific computer programs (Ilias and Vas) for spare part availability check and replacement/maintenance. Force protection team member. 4 hour watch system in the ship’s control room, overall propulsion line maintenance and hot repairs. Keeping the machine’s logs up to date, filling damage-reports, administrative follow up of spare parts. Force protection team member. Training new staff. Logistics including material management, administration and follow up, guiding new starters, mainly students. Tasks were comprised mainly of physical labor. Year- Course / study Modern Languages and Mathematics - Human Sciences - – 2013 Human Sciences Plumbing and welding course Belgian Military Forces, basic training Belgian Navy, mechanical engineer Belgian Navy, firefighting course Continuous training on Belgian Warship (Frigate class, Louise-Marie) Institute Onze-LieveVrouwecollege, Oostende Onze-LieveVrouwecollege, Oostende Sint-Paulus, Gent VDAB institute Leopoldsburg Belgian Navy, Bruges Belgian Navy, Bruges Collaboration between British, Belgian and Dutch Naval forces Graduated yes continued yes yes yes yes yes yes LANGUAGE SKILLS Language Dutch English French German Oral Native Fluent Fluent Advanced Read Native Fluent Fluent Fluent Write Native Fluent Fluent Advanced IT SKILLS Perfect blind typing skills, advanced knowledge of Microsoft Office (Word, Outlook, Excel, PowerPoint), In depth knowledge of SAP ERP system. HOBBIES & INTERESTS & OTHERS From a young age I’ve always been interested in IT and multimedia. I used to be a paragliding adept and the love for this sport brought me to many interesting countries such as New-Zealand, Germany , Slovenia, Austria, France, Spain and Hungary. This allowed to broaden my view on different cultures. I enjoy barbequing with friends, am interested in gardening and as we have 2 dogs at home I spend a lot of time hiking with them in the forest around Nagykovacsi. On the 5th of July 2016 our son Borisz was born and on the 25th of Septermber 2018 we welcomed our daughter Lotti in our lives. My family is my number one priority in life. During my career at the navy I have done three four-month deployments in the Gulf of Aden around Somalia participating in the EU operation Atalanta which consisted of counter piracy ops and World Food Program protection ops.
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