Arnie Jois

 Arnie JOIS L KING Hardworking and self-motivated team player with 5 years experience in customer service and 5 years office and remote work with Travel account. Specializes in flight sales using search tools. Able to focus on work with positive results without need for supervision. Contact PHONE:- EMAIL:- Skype: arnie.jois.king Linkedin.com/in/Arnie-king-506064A0 TECHNICAL SKILLS: Flight Search Tools: APOLLO SABRE AMADEUS GDS Web-based tools: Google Calendar Google Docs Dropbox EDUCATION Cebu Institute of Technology University Bachelor of Science in Computer Science WORK EXPERIENCE Freelancer Travel Agent/Flight Expert January 2019-Present - Search/Build Flight itinerary - Engage communication with Travel agent and airline representative - Doing multitasking with flight search tools - Report/Document sales done Dyninno Inc Customer Service Representative February 2015 – January 2019 - Search for flight itinerary provided/requested by customer - Works on multiply websites - Uses flight search tools (Apollo, Sabre, Amadeus, GDS) - Work under pressure with multiple flight requests - Work with agents from US/Europe - If needed to call/verify flights with International Airlines - Record/Track work submitted/completed The Results Companies Customer Care Representative October 2013-December 2014 - Answer phones and respond to customer requests - Provide customers with product and service information - Identify, research, and resolve customer issues Kudo Support Inc. Customer Service Representative / Billing Dept. October 2009 – January 2011 - Process orders as per customer requests - Complete call logs and reports - Process refunds for customers under validation KEY SKILLS Hobbies: Loves to travel Enjoys photography Work Strengths: Excellent written and verbal communication skills Experience with inbound and outbound calls Computer Basic Trouble shooting Prioritizes work output Strong interpersonal traits Dynamic team player Quick thinking for processes and resolution Sense of responsibility Target/Goal oriented Flexible with time management REFERENCES Max Grann Pinili Company: Dyninno Inc. Position: Assistant Supervisor Tel:- May Herrera Company: Dyninno Inc Position: Supervisor Tel:- Edward Fuentes Company: Dyninno Inc Position: Product Expert Tel:-